1 /5 Suzanne: I went to see Jorgi weeks ago. I’m licensed in Arizona and am here in Pensacola to assist my best friend’s family with things that needed done. I told her I wanted a shadow root not lower than a 7 1/2 Ash and highlights no higher than a level 9 1/2 Ash. I even provided the attached picture. I usually do my own color, but wanted to be pampered because of what I was dealing with in the death of my BFF. She uses a color line I was unfamiliar with so I questioned her about it extensively, until I felt comfortable that she knew what she was doing. By the time she shampooed and rinsed it, it was somewhere between a level 5 or 6, barely any blonde left, telling me she decided that my hair was porous and with the water and weather difference between Florida and Arizona that by the time I washed it a couple of times, it would fade to where I’d asked. It didn’t. After several attempts to pull what turned out to be a faded red orange after a couple of washes with high end products with a 30 volume bleaching, my hair is now a white orange with tons of breakage. People said that after paying $260 for what she did, I should make her fix it. Now WHY, if she couldn’t do what I explicitly asked her to do, even showing her a picture, would I begin to trust her to fix it. I’m going to be repairing what was beautiful, thick, healthy hair for years to get it anywhere near what it used to be. It’s my thought that people who must have to work in salon suites do so because a professional salon would hold the stylist accountable for what damage they do. There’s no way to hold this person accountable nor recover the money I spent for her to ruin my hair, the cost for the processes to try to fix the color, and the continual maintenance for the damage she caused to keep my hair from falling out. DO NOT USE THIS PERSON AND DO NOT TRUST HAIRDRESSERS IN SALON SUITES BECAUSE THEY’VE HAD ISSUES OR BEEN FIRED BY REAL SALONS AND EHRN THEY DO THEIR DAMAGE, THERE IS NO WAY TO RECOVER THE LOSSES
