YouFit Gyms Oakland Park - Oakland Park (FL)

1 /5 Anonymous: I’ve been a member at YouFit for some time and generally enjoyed the welcoming atmosphere and friendly staff—until my recent encounter with an employee named Matt completely ruined my experience. On October 26, 2025, at around 6:50 PM, as I was finishing my final set of the evening, Matt approached me with an astonishingly rude and condescending attitude about the gym closing at 7 PM. His tone was not just firm but outright hostile, making me feel like an inconvenience for simply using the facility during its operating hours. His behavior was uncalled for and left me feeling rushed, disrespected, and unwelcome in a place that’s supposed to be supportive and encouraging. To make matters worse, I observed Matt treating other members with the same abrasive demeanor, barking at them to leave as closing time approached. This wasn’t a one-off incident but a clear pattern of unprofessional conduct that created a tense and hostile environment for everyone in the gym. It’s disheartening to see one employee single-handedly undermine the positive vibe that YouFit typically fosters. Other staff members I’ve interacted with have been courteous, helpful, and professional, which makes Matt’s behavior stand out even more as a glaring issue. This experience has seriously made me question whether I want to continue my membership at YouFit. A gym should be a place where members feel motivated and respected, not belittled or hurried out the door. I strongly urge management to address Matt’s conduct and provide him with training on customer service and professionalism. If this issue persists, I’ll have no choice but to take my business to another gym that prioritizes a consistently positive experience for its members. YouFit has the potential to be great, but employees like Matt are a detriment to its reputation.

1 /5 shaun: I am writing to express my disappointment with the condition of the equipment and overall environment at YouFit. Despite paying an annual maintenance fee, the machines are not being properly maintained. Nearly all of the equipment shows damage, and I have seen machines marked “out of order” for months without repair. I have provided feedback through surveys and reported these issues to staff at the front desk, but no action has been taken. It’s clear the maintenance fees are not being used as intended. When I visit other gyms, like LA Fitness, the equipment looks pristine and well maintained. The contrast is obvious. In addition, the gym is consistently hot, and you can feel it as soon as you walk upstairs. This makes working out uncomfortable and unpleasant. My wife came here to work out with me and got a 3 day pass. She walked in and immediately thought the place was depressing and said, "This looks like a prison yard gym.". We now refer to this place as "prison gym". She refuses to come back. Anyone thinking of joining this gym should review other nearby gyms before making a decision.

1 /5 Ayanna Lawrence: I advise people not to sign up for this gym because they’re scammers to cancel your membership. You have to pay a lease almost $200 to get out of it. I was on the phone with the manager and I explained to her I have an email that I was going through the cancellation process and they were still charging me and she made it seem like she was gonna help me out and end up driving over there 40 minutes just to be told we can’t do nothing about it. The only thing they can do is re-sign me back up. I have to stay for three months then pay $30 every month.

3 /5 William Smyth: I like the gym, overall. I’ve found it clean and with good equipment and a friendly staff. Here’s the bad. The app doesn’t work. For group workouts, the check in function doesn’t work. Also, it’s entirely dated on its group workout schedule. There are classes on the schedule that haven’t been held in over 3 months, because those instructors left. At least a dozen times, I showed up to attend a class to have the trainer no show or to find the class has been eliminated. I’ve spoke to management many times and nothing gets fixed. I’ve been sticking around, hoping it would improve, but I may have to find a new place to workout.

5 /5 Davia Dally: Went in for a quick workout. Great variety of machines and awesome staff.