Planet Fitness - Lake Mary (FL)

5 /5 Vince & Charlene Taylor: I have been going here for it seems twelve years now. I have seen several managers and staffing teams. I also utilize locations in California, Tennessee , Georgia , North Carolina, Missouri, Vancouver, Canada, Nevada, Colorado and any other area I find myself in. This location is among my top experiences. Most recently this is because of the manager Dejon. Dejon is an extremely hard worker who works as hard as any employee in this business and at this location. His ability to lead by example is laudable. While others seem dormant he is working dusting, wiping down machines, and engaging with members. Dejon could easily handle a regional management position but for this locations sake I hope he passes for our benefit. He seems able to maintain staff also, which says that he is a good manager of people. People don’t leave jobs they leave managers. The remodel is good in my opinion. Yes, there are some subtle changes here and there but nothing too disruptive. My only notice is that the staff (Dejon excluded) does not seem to care/clean the equipment as frequently as they did before the remodel. They do an adequate job when compared to the aforementioned locations I visit, but the performance was at one time clearly superior. Perhaps they are still adopting to the remodel newness as well. Good location and overall staff, I have no problems recommending this location.

2 /5 Value Czar: Id like to offer some constructive criticism regarding the recent remodel of the Lake Mary FL location. Sadly PF did away with the 30-minute workout circuit. The room now is essentially useless with a few pieces of equipment that no one uses(!). Its also a very bad look when trying to recruit new club members (see attached pic). It really looks like the pieces were "staged" there just so the room wouldnt be empty. Bring back the equipment that was there as its nice to have a well-rounded set of equipment in one place; and deepen the overall equipment offerings. Please do not bring back the stupid green/red traffic light timer; and let patrons use without time restrictions. The main workout room makes little sense. Why not organize similar equipment for specific muscle groups together so club members dont have to wander all over to find similar equipment? - e.g., all the leg machines together; chest/back machines together; arm training machines together, etc. Poor balance of equipment and many machines were removed - why? Why are there only two(2) shoulder press machines? Conversely, why are there 16 pcs of leg equipment?: 6 squat racks (see pic) ; 2 hack squat machines; 2 leg press machines; 2 leg extension machines; 2 hamstring curl machines; 2 calf raise machines. And WHY are there 60+ (yes, thats sixty plus) pieces of cardio equipment(!). Bring back some more weight machines. Sadly, none of the employees are monitoring the floor with the re-opening of the club after the re-model. The "machine squatters" who spend more time looking at their phones than using the machine theyre monopolizing is a common scene at PF Lake Mary. This is the most annoying aspect of the most gyms. PF management: concentrate on this issue instead of monitoring members who might possibly "grunt" too loud setting off the "lunk alarm" - seriously?! Hoping to see some improvement...

4 /5 Bruno Dante: The new renovations are great. Lots of space and very clean. The staff have always been kind and helpful with one exception. She closed this past Friday evening the 18th. Dont know her name but she is deeply unpleasant and brazenly rude. She has no business whatsoever in customer service. Thats the only thing preventing me from giving 5 stars.

1 /5 B: I really dislike the renovations. Everything has changed and removing my favorite part of PF (30 min workout station).makes me very upset. The old design had the 30 minute workout in the front so you could come in real quick with limited time before work or school and get a solid workout in. Now all of the machines are scattered throughout the gym like a poorly designed Publix grocery store. Extremely disappointing. Luckily I have a black card so now I go out of my way to go to a better PF.

5 /5 Josh Graham: One of the, if not the cleanest and best planet fitnesses Ive ever been to. I absolutely recommend this planet fitness to anybody whos looking for a good workout with a great friendly atmosphere. And OMG that black woman with the glasses working the desk this Saturday morning was absolutely wonderful and her customer service skills are why she should be manager