KAY Jewelers - Jacksonville (FL)

Stella Lacey If you are looking for an awesome family, I mean business, to spend your valuable time and money to shop for beautiful jewelry, make amazing custom pieces, put jewelry on consignment, get any jewelry fixed… or bring some in to sell for cash…. KAREL, Annalise, Candy, Doug and Keedrick…at Nicolas’s Alexander IS WHERE TO GO !! They are a wonderful family/team who get it right by how they treat you and make you feel like family! Ty Karel for working with me every time I came to you. You are always more than fair, give great prices and your welcoming energy is always there to enjoy. I just can’t say enough… please support this business if you are in need of anything pertaining to silver, gold, diamonds, precious gems.. etc .. they won’t let you down!! Thanks so much for!

No Name Talk about attentive! From the moment I walked through the door Rachel catered to my every need. Starting from me just looking, to me changing ideas around, to finally finding the perfect ring and placing the order. Start to finish Rachel was patient, polite, and very helpful. She went as far as to sit down with me at a computer and customize what I was looking for from the ground up. Then to top it off, she went above and beyond to even reply to my text messages on her day off. I will definitely continue to use her for my future jewelry needs, and recommend her to anybody I know looking for jewelry.

Rob Ferguson Ive taken several pieces here for repair. Theyre awesome. Had a bracelet fixed once and when I got it back it looked so good I thought he gave me a new one. Had the bell on my dragon charm fixed today and its totally unnoticeable. Charged like 10 bucks to solder and better than new.

Andrea Deratany I’ve been to this location twice. I live three hours away. That should tell you something. I am a huge fan of crystals and always have been for years. A lot of crystal stores I’ve been to offer tumbled, polished, and sometimes fake crystals. There is nothing wrong with tumbled and polished crystals however I love a crystal shop with variety. This is the place. I’ve gotten so many beautiful crystals and statement pieces here. The service is impeccable and I’m always helped. Fantastic place with fantastic crystals. My favorites I’ve gotten from here are Grape Agate and Pink Amethyst. It is a little pricey but hey! High quality crystals. I will be back.

Corbin Dantes-Perry Greta Holmes at Underwood Jewelers made my dreams come true with a new Rolex Submariner Date with the green bezel! She is a subject matter expert with Rolex and provided the perfect recommendations for my decision making process when selecting the perfect watch. Her customer service and responsiveness has been a night and day difference compared to other Rolex Authorized Dealer sales associates that I have met in the past. I highly recommend visiting Underwood and asking for Greta if you are interested in Rolex, Tudor, and ultra high end jewelry!

Sherry Haas I had a great experience getting my ears re-pierced. The staff was very friendly and helpful and did a great job piercing my ears. It didn’t hurt at all.!

Cristhian Deras BEAUTIFUL DONNA AND HER AMAZING ASSISTANT GORDON WERE SO GOOD. I just wanted to take a moment to express how truly grateful I am for the incredible service I received at Jared. Donna went above and beyond to help me find my keeled piece, and I honestly couldn’t have asked for a better experience. They were so helpful, patient, and knowledgeable every step of the way, making sure I felt comfortable and confident with my choice. Their friendly attitudes and genuine care really stood out and made the entire process enjoyable. I left feeling so happy with my purchase and extremely appreciative of the outstanding customer service they provided. Thank you, Jared Store and Donna, for making this such a positive experience! They were really helpful with what I was looking for and delivered the perfect piece. I highly recommend this store. They are so friendly and welcoming. My needs are met to a 100%. I will be coming back in the future and there was also amazing jewelry.

hassan tate I recently visited Kay Jewelers to find a special gift for my wifes birthday, and I couldn’t be happier with my experience. From the moment I walked in, I was greeted with a warm welcome, but the standout of my visit was definitely the store manager, Katie Combs. Katie was incredibly attentive and knowledgeable, guiding me through the selection process for a Neil Lane wedding ring set. She listened to my preferences and helped me find the perfect rings that not only fit my budget but also captured the essence of what I wanted for my wife. Her expertise made me feel confident in my choice, and she was patient with all my questions. What impressed me the most was her genuine enthusiasm and passion for her work. She made the entire experience enjoyable and memorable, ensuring that everything was perfect for my wifes special day. I highly recommend visiting Kay Jewelers at River City Marketplace and if you can, ask for Katie Combs. Her exceptional service truly made a difference, and I left the store feeling excited to surprise my wife with a beautiful gift. Thank you, Katie, for making this experience so wonderful!

Linnea Ellyce I absolutely love my new bracelet! It stacks so nicely with my other jewelry and sits very comfortably. Blake was very informative and checked in with me several times to make sure I was satisfied with the length and chain style. He supplies a large variety of styles and metals of chains to choose from. I highly recommend this permanent jewelry artist if you are seeking one in the Orlando area. Cute date night idea or thoughtful birthday gift for a loved one.

904 XMR Great experience 2-3 day turn around 1100 for 10 bottom 14k, my homies gon be hearing ab this place good business