Zentrum Motors - Oakland (CA)

5 /5 Tom Wagner: My 97 Mercedes E300D is approaching 220k and both she and the generation of mechanics familiar with her little ways are aging out of the fleet. Zentrums Joe and his mechanics have been a lifeline to keep this aging workhorse fit and roadworthy. Yes, major components--like the transmission 2.5 years ago)--are failing and are increasingly expensive to R&R. But where else am I going to find a large, comfy sedan these days that gets 40+ freeway mpg on bio or renewable diesel for less than the down-payment on a new microcar. Shop rates look far more reasonable in that context--- independent shop rates, that is. The cost to repair at dealership rates would have seen her scrapped long ago. Joe is sympathetic, honest, communicates well, and stands by his shops work. Turnaround has occasionally been slow, but understandable given the diagnostic challenges a 28-year old car can produce. If they can do so well for me and my cranky old dowager, think what they can do for your sexy new MB/BMW zoomster.

1 /5 Saint John: I want to first start by saying I really wanted to like this place. I purchased a one owner 39k S4 Audi for my wife the week before the C-19 shut down. This was an old lady car that was never driven on the freeway. There was NOT one scratch on this car. I know because I took the time to ceramic coat the entire car. The car was rarely driven due the C-19 shut down and garaged. I took the car to Zentrum for an oil change in August. I took the car home and washed it. I noticed there were scratches on the front bumper. I called Joe and told him about it. He said hell look at the photos I emailed and he never replied. A week later someone lightly hit the rear bumper at a stop light and the car went to the Audi body shop for a new rear bumper paint. I showed them the scratches on the front bumper. The Audi paint technician response was that it had been touch up with paint. Not only did Zentrum scratch the bumper and denied it. They went out of the way to try to cover up the damage. I went there to talk to Joe, but he just denied it. I truly regret taking my car here. If you have nice cars do not take them here.

1 /5 Philip Patrick: I brought my 2016 Porsche Cayenne in for an oil change, and then again for a 80,000 mile check up. Check engine light was still on and they had no idea why. Several months later I brought the car to the dealership and my car was 4 quarts low in oil, I would not recommend this place.

5 /5 Anne Whitacre: Ive been taking my car to Zentrum for years - great service, they always explain what they did, fair prices and if your car is quirky, they work to figure it out. Terrific location close to BART for a work day drop off /pickup.

5 /5 Andrew Champion: I’ve been going to Zentrum for years now and I will always bring my vehicles to them. They’re extremely professional and friendly and they do excellent work and treat me like I’m family. They also let you know before they do anything and give you estimates along the way so that you are involved in the entire process. I am an extremely satisfied and happy customer and I would highly recommend them to anyone looking for top quality automotive repairs.