Tung Auto Repair - San Jose (CA)

4 /5 Jonathan Phan: Tung Auto Repair provides fair pricing and efficient service, making it a reliable option for basic auto repairs. Customers appreciate the quick turnaround times, though some mention that communication could be improved when explaining repairs. While the mechanics are knowledgeable, a few visitors have reported minor cosmetic damage to their vehicles after service, which could be addressed with better care. Overall, Tung Auto Repair remains a solid choice for routine maintenance, but attention to detail in customer service could enhance the experience.

5 /5 Randy Som: Ive taken all of my cars to this shop with no regrets for over a decade! Staff is friendly and knowledgeable and set expectations well in terms of timing and pricing. I dont feel Ive ever been overcharged, in fact, Im happy with the savings when compared to prices some dealers try to get away with. Thank you Tung Auto!

1 /5 Lesly Vanessa: Today I went in for a water pump replacement at this establishment. Although the actual replacement was done well and in a timely manner, this auto shop actually damaged my car! When I came to pick up my vehicle, I did a brief walk-around and immediately noticed new damages to the car that were absolutely not there before taking my car to this location. Among some new scratches to the front bumper, there was also a piece of my car protruding out from where it wasnt before. Without even leaving the parking lot, I went inside to speak with the owner about what happened. He was very dismissive and nonchalant about the situation, and told me that the damage was already there prior to working on the car. I felt that he was simply trying to brush me off as a young woman and assumed I wouldnt know the condition of my own vehicle prior to trusting his shop with their services. With how careless and casual his responses were, it makes sense that this place also doesnt know how to properly keep a customers vehicle safe from neglectful damages. Absolutely terrible service from an unprofessional establishment. Im always willing to forgive mistakes (especially for minor cosmetic damages), but the owners mistreatment of this entire situation motivated me to write this review and share my experience. Bring your car here if youre willing to receive a vehicle with some extra damages on it once returned!

5 /5 Young Pham: Awesome fast oil change. They fixed my AC compressor by replacing a good one for me $750 parts and labor with 1 year warranty while dealer asked for more than $2k. Im happy with my car AC.