Sutter Medical Center | Ose Adams Medical Pavilion - Sacramento (CA)

LUZ ROBLES Great service I really recommend. The staff and my doctor Gregory Burt and all services they have. Thanks for your help to take care of my health.

Dan Danielson Clean Reception area. Nice warming welcome by receptionist. Brief wait before being called-in. (I was 20 min Early for 9:15 appt) Took weight, BP, & into Exam-room within 5min. Saw Dr Dhanota, quick, fast positive conversation/examination. Within 5 more Min, got Cortisone shot & out the door. Was on my way home by the time the orig. appt was scheduled. Git er Done Doc! Thank You.

Cynthia Alvarez Had my gallbladder taken out Friday 3/7/2025 and everyone from check in to my recovery was absolutely amazing! I checked in at 10am and I was discharged ready to go home at 4pm. Specifically I would love to recognize the nurse whom brought me back to the room to get prepped for surgery I truly apologize I forgot her name but I believe it started with an ‘R’ she was very sweet and explained everything she was doing. Then nurse Mike whom took me back to the OR could tell I was very nervous and he explained every single step that was happening until I fell asleep with anesthesia. Then my recovery nurse Nate was absolutely great! I was having a real hard time waking up but he made sure my vitals were good and made sure I was comfortable the entire time. Thank you so everyone whom made my surgery extremely smooth.

Vickie Dr. Bajwa is amazing doctor. He has a wonderful, personal bedside manner and explains things in a way that you can easily understand and if you have questions he is always more than willing to answer you. He is professional, understanding and easy to talk to.

Crystal Salas I realized I never left a review but feel compelled to do so. My son, when he was 1month old was admitted to this hospital, which is an 1.5 hours away from home. The staff and doctors were truly very kind, compassionate and understanding of the anguish we were facing with our sick child. They were accommodating as possible to myself and his dad when we stayed with him that full week. My son got better and we were able to get home and he is a thriving 11 year old. I’m beyond thankful for the staff who cared over my child and made it possible to return home as a complete family.

Glen Robertson I have been here several times during and after my cancer treatment. They have treated me with dignity and respect every time. Staff is very friendly, helpful and professional. I will always return here when I need their services. I highly recommend this draw station.

Mike Hughes Excellent service and staff, I just finished a five day stay at Davis 6, the nurses and physicians are excellent. The doctors really push to get all the tests completed before your discharge, they also listen to your needs and will discharge you once you are stable. I will go out of my way to get to UCDMC if needed, I deserve excellence and appreciate great people and service.

Dianna C Kalem Theres any kind of healthcare you require except for emergency surgery in one locale. I have never seen any doctor that wasnt capable and outstanding in their field.

Daphanne Peters I have now had TWO bad experiences with the "security" at this facility. The first was a couple years ago when the security guard threatened to call the police on me for standing in a doorway, while on the phone, all because I "wasnt wearing a mask." Mind you, I was well over six feet from ANYONE except the security guard and trying to get instructions on which office to go to (and somehow that made me enough of a threat for the receptionist to call what you guys deem security). COVID was pretty much over, but according to the security guard I could not actually file a complaint because "she worked there and I didnt." Consider this my formal complaint. Then today, I apparently broke the law akin to murder when I stepped over the yellow line to ask the receptionist a question (I was the only one standing in line, mind you, there were NO OTHER PATIENTS WAITING - I want to make this clear in case it becomes an excuse to not take this complaint seriously). The security guard, who was behind the desk, might have been laughing about it and thought it was HILARIOUS (along with your receptionist, by the way), and kept making jokes about me "not seeing the line" and how he could "prevent me from breaking others privacy in the future." This was not funny, and was highly unprofessional. I am also wondering why the security guard was behind the desk laughing and giggling with the receptionist while she was on the computer looking at patient charts. Last I checked, security guards dont get to look at those. So, now Im concerned about a major HIPAA violation occurring at this facility. I genuinely did not know how to respond to this VERY unprofessional behavior from either the security guard or the receptionist, so I ended up just walking away. My question never got answered, not that I think it would have been answered, anyway. Five stars for unprofessional behavior and possible HIPAA violations. Zero stars for decent patient care or customer service. If I knew which security company you employ, I would make the complaint directly to them. Im just going to assume that information is "proprietary," along with common decency and following medical laws.