1 /5 Steve Richardson: I called over a week in advance for an appointment, I got two calls a day before my appointment, one with a live person and one automated. I showed up at the time I was given, when I arrived I was told my appointment was with the specific doctor I requested when I set this up. I was given some paperwork to fill out. When I got called into the back the nurse told me I was going to see another doctor because the doctor I had set up the appointment with was "booked"??? After questioning why and refusing to see another doctor as I was a new patient and wanted to meet with my new primary physician. Well evidently that wasnt going to happen so I was then shuffled into two different rooms to speak to two different managers both telling me the doctor I was there to see was booked up, then all of a sudden it was their decision that it was my fault for being late so at this point I was so fatigued I gave in realizing I was getting nowhere, so back to the front desk where I was given an appointment for 12 days later. I am recovering from a major surgery and it took a lot of energy for me to get ready and drive myself to this appointment. This was rude and a horrible first impression. I hope that my next visit doesnt leave me so frustrated that Im compelled to write another bad review.