Miguel Hernandez STAY AWAY!!! The AC on my car needed to be repaired. A $99 diagnostic was performed. After the diagnostic was performed they determined the compressor needed to be replaced. An additional $1000 was payed for the compressor replacement. After the replacement I was now being told that further work needed to be performed. After the replacement of the compressor the AC was still not in working order. They were now asking for an additional $1000 to replace all AC system parts. I decided not to proceed with further work. If a proper, honest, thorough diagnostic was performed they could have presentment me an upfront price to correct all that is needed or I could have at least been given a warning that the compressor was a starting point and further work may be needed. It is also not right to keep the money I payed for work that did not prove to be the solution to my problem. If a plumber came to your house and asked for $1000 to fix your plumbing issue and what they recommended did not fix the issue would you expect your money back ? Yes ! After more money was asked of me I felt uncomfortable with their process. I may not be able to get my money back but I can at least warn others about coming here. The guy claims he has 40 years of experience and expensive equipment. Well, it looks like all that experience and equipment isn’t being put to good use and is obsolete when no care is given to their customer. I hope he sleeps good at night, running a dishonest practice. When I think about providing or contracting a service I always think to myself “Is this somewhere or someone I would trust dealing with my grandma?” AA Affordable Auto is a hard no. I should have looked at reviews before coming here but it also looks like I’m not the only one. This seems to be a pattern with their customers. I was told and given the same responses the bad reviews talk of. So like I was told “Take it to someone else then”, I definitely will be :)
1 /5
