AA Affordable Auto - San Bernardino (CA)

1 /5 Miguel Hernandez: STAY AWAY!!! The AC on my car needed to be repaired. A $99 diagnostic was performed. After the diagnostic was performed they determined the compressor needed to be replaced. An additional $1000 was payed for the compressor replacement. After the replacement I was now being told that further work needed to be performed. After the replacement of the compressor the AC was still not in working order. They were now asking for an additional $1000 to replace all AC system parts. I decided not to proceed with further work. If a proper, honest, thorough diagnostic was performed they could have presentment me an upfront price to correct all that is needed or I could have at least been given a warning that the compressor was a starting point and further work may be needed. It is also not right to keep the money I payed for work that did not prove to be the solution to my problem. If a plumber came to your house and asked for $1000 to fix your plumbing issue and what they recommended did not fix the issue would you expect your money back ? Yes ! After more money was asked of me I felt uncomfortable with their process. I may not be able to get my money back but I can at least warn others about coming here. The guy claims he has 40 years of experience and expensive equipment. Well, it looks like all that experience and equipment isn’t being put to good use and is obsolete when no care is given to their customer. I hope he sleeps good at night, running a dishonest practice. When I think about providing or contracting a service I always think to myself “Is this somewhere or someone I would trust dealing with my grandma?” AA Affordable Auto is a hard no. I should have looked at reviews before coming here but it also looks like I’m not the only one. This seems to be a pattern with their customers. I was told and given the same responses the bad reviews talk of. So like I was told “Take it to someone else then”, I definitely will be :)

1 /5 Jesus Rico: Not honest at all!! didnt mention upfront price just to give me an estimate. Wanted to charge over $500 just to replace a $70 dlls hose that takes 10 minutes to change. He still charged my daughter $100 just to tell her what we already knew the problem was.

1 /5 Frank Ochoa: Im a disabled Veteran. I have trouble walking as it is. I pulled into the business to ask a simple question and before I can speak they said I needed to step off my vehicle if I wanted to talk to them. They were rude and unprofessional. Glad I didnt give them my hard earned money. There are many other mechanics in the area check those out before you come to this one. Read the other negative reviews as the 5 stars ones appear to be fake (bots).

1 /5 Diondre Wright: If i can give this place negative stars i would. I came here in august looking for help with my AC and my car overheating and he diagnosed my car incorrectly and now here i am over a thousand dollars spent, multiple “diagnostics “ and three months later and still have not had anything resolved but wants more money out of me to fix it. This place does not know what they are doing and is very unreasonable as far as problem solving and service. Once the problem is brung up and communicated that it was unfair they just try to avoid the conflict and was told to just go somewhere else and he pays too much for his equipment