Roesbery Car Care - Antioch (CA)

1 /5 Louise Moore: After many years of excellent service they have kept my car for over a year and euill not return it we are in our 80!s and our car only had 10,532 miles on it because we dont go out much we do need it for trips for brain tumor care in San Bruno and Redwood City He has been fully paid over a year ago I hv permission from dmv to drive it without the tags we told him and showed him the paper He did say hed bring it a few months ago but did not show up He needs to return our car as it it hurting us financially as well as causing us extreme stress Im 82 with a recurrent brain tumor My husband is 85 and hes a veteran dmv is charging us penalties for not smogging the car They threatened to confiscate our property I sent know bill was even late from last time I am sick with constant head aches from all this worry about our red 2011 Chevrolet Malibu we left there to be smogged we paid him over $6.000.00 I forgot to add that our car never failed emissions on smog test it was a computer motor response issue because we did not drive it enough even though months before we had been to Redwood City and San Bruno cancer center for brain surgeries Roesberries was where we took it after it failed at smog only station we had paid that guy smog fee too Roesberries said my tires were too old and had to buy new tires before they could test drive on freeway I told him yes to put on new tires and fix anything else to make our car like the new car it was it was put on my credit card I have proof we paid him he will not return our car and we worry its stolen or wrecked police would not take police report either they say its a civil issue because we left it there voluntarily our car is or was clean and like brand new when we left it there he has both our car fobs because he had a computer expert come there to program car and fobs part of our cost it hurt we are now broke because of illness and my disabilities our life savings is gone insurance wont pay us for storm damages Many worries that we never expected in our old age I will try to call police again I left two messages on Roesberries phone today he has nor responded my husband and daughter went over there last week when it said OPEN on website, it was closed No one was there to demand our car I am going to have to try again to make a police report new mayor may have different views not right for any business to remain open while they rob people of their automobiles and money too!! He lied to others about work he did no doubt he did not deserve the money we paid him if he did he would be proud to bring our car home This is heartbreaking!

1 /5 Yaminah Hendrix-Parson: Scammers! We took our car to them, and 2 days and $1,600.00 later, we left with a cracked gear shift box. After this happened, we took our car to a certified mechanic and he confirmed someone tampered with the gear shift box. In the past, they use to be great and honest mechanics! Im not sure what changed, but we will NOT be going back!

5 /5 Karen Dimino: First time at Roesbery Car Care and the referral did not disappoint. My van needed the oil filter housing unit replaced along with new spark plugs. Ralph was super nice and friendly. He took the time to show me the broken parts and explained to me how everything worked and why it needed to be replaced. Expressed his concern for my safety and I appreciated him educating me, such a nice place to get your car fixed. Thank you so much!!

5 /5 Ella Brooks: Ralph and Don take excellent care of your vehicle and ensure you get the best service for your money. Its not a very big shop and there are only two mechanics working, but if youre not in a hurry, they get the job done. They also guarantee their work so if anything goes wrong and its their fault, they repair it at no cost to the customer. Also, their repair costs are very reasonable. Ive been taking my cars there for 20+ years and I will continue to use their services.