Pro Japanese Auto Repair - Santa Ana (CA)

Nicole Leonetti Fabulous service! I looked up reviews before going and Ray was not only unbelievably nice, he was direct, helpful, and fair. He personally drove me to work and then called me and picked me up which was unexpected and great customer service. He not only fixed my car problem but had done a full check to make sure things were functioning properly. I HIGHLY recommend and if I need to get car help I will certainly go back.

Ansar Khan John is amazing! Very honest and very reasonable. Did my transmission and brakes on my car. I’ll be using him and recommending him to others as well.

Hector Gutierrez Guerra My wifes 03 Suburban needed some major work done ✅, from a rear end seal, tire rods, an alternator among others. José and his crew took care of the issues at a fraction of the price at another shop .

Julie Palacios i came here for a pretty bad oil leak in my chevy malibu. chavos went above and beyond for me. I have a high appreciation for them and will be taking all of my future car repairs here :) do not hesitate to stop by!

tam phàm I love how they take care of me from start to finish. I brought my truck in for my 60k service and spark plugs. From start to finish, I was impressed with the customer service and detailed explanation of the recommended services. Adam communicated very well over the phone and in person, listened carefully, and spent time explaining things clearly and answering all my questions. The price for the work was very reasonable and everything was completed on time. I highly recommend and look forward to maintaining my car at Saddleback Automotive in the near future.

Scott Delgado The biggest fear most people have when it comes to going to the mechanic is honesty. Ive lived in Santa Ana for over 2 years now, and I finally needed to find a mechanic. I checked out Autocare Express, and Im very pleased with them. Kevin is very good with communicating, and he doesnt just dismiss an issue or think he has all of the answers. I was having door lock issues, and he researched the problem online to make sure his course of action would work. After ordering a part, installing it, and fixing the issue, Kevin wanted to make sure the issue was indeed fixed and that I was satisfied. He let me have my vehicle back (without paying), so I could drive it for a couple of days and make sure things seemed to be sorted out. Finding a mechanic you can trust is one thing. Finding a mechanic who trusts YOU is a whole other thing. My vehicle is running smoothly, and Im very pleased with this place. Im glad that I can now say I have a local mechanic I trust to go to when I have issues with my vehicle. I definitely recommend this place. Parking can be a bit crazy due to the other businesses around the shop, but if you call them, they can instruct you where to park, such as in their shop. Dont let parking deter you. This place is good.

Shauna Kaiserman We were just arriving in Anaheim to go to Disneyland when our van broke down. My local friend highly recommended Js Auto and raved about the years of service she had received from Javier. He repaired our car quickly and got our van running for less than we had expected. Best of all he was very friendly and super service minded. Highly highly recommend to everyone!

Shane Burgos-Adair Great service and really affordable. They are honest about what you need and dont try to upsell you like other smaller shops.

Taha Qureshi Extremely helpful staff, they have been running this family business for over 25 years and will leave you fully satisfied.