Pamper Nail Spa - Sacramento (CA)

5 /5 Mia Waota: As always I’m sooooo happy with my nails. The customer service is amazing and they’re so fast without sacrificing quality.

1 /5 Kaitlyn Uchishiba: Ouch. While clipping my cuticles, the nail tech went really deep and took a chunk out of my ring finger. She put mystery green goop to stop it, but It’s been four hours and it’s still bleeding. The painting is another story. Uneven coat and it already looks like my nails are grown out/the tips aren’t painted. I tried to ask them if they could fix while I was there and they got very defensive saying it was not something they could fix. I also asked for my fingernail polish to be the same as my toe polish and this is what they gave me. That one is also on me for not noticing while she was painting, but definitely not the color I asked for. Hoping my finger doesn’t get infected!

1 /5 james mckinnon: Very poor customer service. You call set an appt and when you arrive they never have you down as if they didn’t take your appt this happened to me twice very inconvenient. Very small location so it’s like you’re almost sitting on top of people. I use to go there but I will never be back. I can take my money else where and get better service. The daughter Amy has a very bad attitude & she don’t like for you tell her what you want. Then if she don’t do what you want or asked for and your not satisfied she gets a nasty attitude. One or two times she did what I wanted / liked the other time very ugly job she’s never consistent with her work. I inform anyone who ask me about Pamper Nails go else where if you want a better Job & Service.

1 /5 Hunter Sowards: Days later and my fingers are still bleeding. I’m so sad to write a review- but I just tried calling and giving feedback about my experience so I wouldn’t have to and they hung up on me. I said multiple times during my appointment that I was being hurt/cut. By the end of the appointment I was bleeding from nearly every finger and three days later am still bleeding. It’s so sad they wouldn’t allow me to give this feedback on the phone because I never want to trash a business before giving them a chance to self-correct. It’s the second time this has happened with different nail techs. Hopefully this review will save someone from having a similar experience.