5 /5 Leah: I walked in without calling ahead, and was still seen immediately. My nail tech was super careful and detail-oriented with my nails. I changed my mind about how I wanted them done after we started, and she was very patient and nice about it. Everyone was very friendly. I always run cold, and my nail tech turned a little space heater on for me, which was so sweet. This place is very clean, despite what some of the reviews are saying. It is a bit cluttered from how many people and products are in such a small space, but that has nothing to do with cleanliness. Prices were also very reasonable, especially for California.