North Bay Automotive
Mia H. My Jeep broke down literally across the street from this business. They saved me from a tight spot, gave me a great deal and were so honest.
First, Rey came right over to give me a jump so I could get my car out of the business entrance I was blocking and limp over to their garage.
He immediately diagnosed the faulty alternator and possible battery issues.
It just so happens i only *look* like a clueless millenial chick, but really Ive been learning to work on my own classic car project truck for the last 2 years, so I fully understood the problem and cost to fix. What they ended up charging me was barely what it would have cost me to go buy the new alternator and battery at retail prices and replace them myself.
Then, when I went to go pick it up, the owner Fernando texts me, "Oh, by the way, you didnt need a new battery after all, so please get your refund when you pick up."
So honest!! Im so impressed. Even though I can do a lot of things myself, Im going to take the Jeep back to these guys if it needs anything because its that good of a deal. I highly recommend them to anyone, but especially other women who might feel uncomfortable at car repair places. All the stars.


