Marketplace Smiles Dentistry and Orthodontics - Fresno (CA)

5 /5 No one L3ft B3hind: I have not been to the office in a while bc my orthodontist left and there is a new one! I didnt feel heard when I called... But I came into the office for my sons visit ... I encountered a wonderful, pleasant, caring, thoughtful lady at the counter! Turns out that she was the office manager... KRISSY!! SHE BRIGHTENED MY ENTIRE DAY!! She understood my frustration! She resolved my issue! She made sure that I was taken care of! I appreciate her! I know that JESUS had her at the counter for me today!! Besides my wonderful experience with Krissy.... The office is very clean! Everyone is kind! They have a payment plan and they are very understanding! I really love it here!!

5 /5 Diane Maldonado: I was very pleased with this dental facility, it was nice clean & tidy! Friendly staff! Dr Gill was amazing, I loved her positive attitude…so was so bubbly! I give Dr Gill a 10!!!

1 /5 Amanda Ford: If i could give negative stars I would. I went in for a crown and filling was told with insurance it would be $850. I knew this was a lie because I know my benefits and they had just overcharged me 369 for my daughters care. When i got the temp crown it was big and bulky and made my bite completely uneven. I was still numb and told them it was off so they made a slight correction. The next day I was eating and a bottom molar on the opposite side of the crown broke off. I went back and asked if they completed a bite test and they said yes. I asked for another bite test which then determined that the crown was too high which definably cause my other tooth to break. They are now trying to again to over charge me for the new root canal and crown I need because the incorrectly placed my temp crown. Do not go here they are scammers and need to be held accountable.

1 /5 Lia Henry: This is place is highly unprofessional. I was suppose to get my wisdom teeth removed and came 30 minutes before my appointment at 11am and signed the paperwork and everything. Some lady from the back came out and said that the surgeon had a “emergency” and that he might be back at 1pm and that she isn’t sure. My boyfriend used vacation hours so he could be my designated driver and I had a babysitter for my kid. It’s just a major inconvenience and a disrespect to my schedule plus the fasting for 8+ hours. Do better or offer a something in return. DO NOT RECOMMEND COMING HERE.

1 /5 Rachel Ward: DO NOT GO TO THIS PLACE!! Save your time and money! From the frequent staff turnover, lack of communication, and poor client services! I was provided an estimate for implant services, and when I arrived for my appointment, suddenly the dentist was out of my network, and they wanted to charge me double! This location is definitely not Better Business Bureau accredited.