Jade Heredia I had made an appointment for the beginning of the month of April and got seen. On the 29th, I’m suppose to get a cleaning and a called like a week and a half ago to see if everything was approved and they said yes. Then I get a call today saying no it’s not and we’re still waiting for authorization. So the lady in the office tells me “well you probably talked to corporate” I’m like so why would they tell me one thing and then you guys tell me another? And she said “well they don’t have all your information so they wouldn’t know” lady I don’t think that’s how that works. everytime I call this place they always say “well that’s what corporate said, we do things differently” OK THEN CHANGE THE NUMBER SO EVERYTHING IS DIRECTED TO YOUR OFFICE AND NOT CORPORATE! this location honestly sucks and is so dirty. And also it does not take up to 6 weeks for my insurance to approve a “cleaning” like that’s just ridiculous
1 /5