2 /5 Destiny L: I really wanted to like this salon and make it my go-to for nails, but unfortunately, my experience was disappointing. My builder gel French manicure started chipping by day two, and my cuticles were cut in multiple places, leaving them sore for several days. While the salon has a nice atmosphere, the quality of the work didn’t meet my expectations.
When I reached out to address the issues, the salon initially agreed to fix my nails. However, after I responded with my availability, they delayed their response for several hours. I eventually called at 4:27 PM and was told I could come in and wait, but there was no guarantee anyone could help me since they stop doing nails at a certain time. Later, they texted to ask if I could come the following day, but I couldn’t as I was leaving for vacation. I informed them of this, but they never followed up.
As a result, I went on vacation with chipped nails and painful cuticles. I’m disappointed with the lack of lasting quality and poor customer service. Sadly, I don’t recommend this salon and won’t be returning.