L a Nails Spa - Los Angeles (CA)

5 /5 Brielle Montalvo: I’ve been a loyal customer at this nail salon for years, and while I’ve had my share of ups and downs, I feel it’s important to share my recent experience. Over the years, I’ve encountered some staff members who have not been particularly friendly or attentive. There have been instances where I felt they were trying to take advantage of me by overcharging me. However, during my latest visit, I had the pleasure of being attended to by a wonderful lady who completely changed my perspective. She was incredibly sweet and understanding throughout the entire process. Even though she accidentally cut me and made me bleed a little, her genuine apology showed that she truly cared about my comfort and satisfaction. Despite the minor mishap, the outcome was fantastic! My nails turned out beautifully, Because of this positive experience, I will definitely be asking for her specifically on my next visit!

1 /5 Samantha Banuelos: come here if you want a toe infection, they don’t care about their customers. dirty tools, very unsanitary. lady cut me many times was rough and was very careless.

2 /5 Melly Ramos: I dont think I need to explain what the problem is in the picture... all my nails are not filled correctly they are deformed some are thicker than others. The lines of the nail polish arent even straight at all as you can see in the picture. They have paint missing on them as well this is not worth 65 dollars at all... I dont understand how you can let the customer leave like that. Im way to nice to tell someone they arent doing a good job but come on now why? My nails are an absolute mess Im so sad and disappointed. The ladys who do eyebrows are very good which is why Im sad about this rating.... but I hope I can fix them and at least be satisfied. A man did my nails FYI.....

1 /5 jazmin anaya: Horrible! Me and 2 other friends came here. I got a full set and they got pedicures. Our experience was the worst ever!! If I could give no stars I would. Their pedicures was bad. They werent given any time to choose a color of their liking and the women that did their nails left their nails crooked and blamed their toes. (They have straight toes btw) they also left cuts on them . Didnt clean it right. Then after they were done. My friends were pressured to give tips for bad service!! My experience was the worst. They guy left me cuts all over my fingers. Didnt give a choice between gel or regular nail polish. I had to get gel. They are crooked, didnt give me the color I wanted. Then once we were close to be done I went to wash my hands came back and there was someone in my seat and my phone and purse were on The floor!!! Then they over charged me. For short nails. Then the person who charges people was yelling at me because their credit card machine wasnt working and blaming my card! I told him do it again and it went through. The whole time I heard him yelling at other customers too because they were being charged for things they didnt even get. They also yelled at my friends because they were paying cash and looking for the amount to pay them.Overall bad customer service, bad job, messy stations, lack of communication, just bad horrible never again going!!! (Went into detail for you guys to know the experience yall more than likely are going to get.)