Joe Mellos Auto Repair - Arcata (CA)

5 /5 Nicholas Martin: Brought my old 2000s Camry in because of a pretty serious oil leak. Joe and his team were kind enough to show me the problem up close, gave me options to help fit my budget, and worked hard to fix all the issues at the same price as the quote. Real nice guy, sweet dog, and very reliable service. Not the first time I’ve brought my car in, and definitely not the last. Always feels good driving home from Joes. Thanks guys!

5 /5 Bella Marroquin: Last year my car would not start, Joe and his team worked hard to figure out the issues and get it working. Since then I have come back to get oil changes and new brake pads. They have good fair prices. And a lovely dog that you can pet and throw a ball for while you wait.

5 /5 Joe Mallory: Super honest and helpful - highly recommended if you want an honest opinion and he shows you on your car what needs to be done. Really appreciate Joe and his team.

1 /5 Jayme Madison: Seems like these folks dont know much about what they are doing. Long story short, dont go here. More detailed version: I went in to have them fix a GMC safari power steering box. I had previously gone to get an alignment with someone else and they told me it was broken. Joes shop took it apart and then told me they didnt have the right part. I had to wait overnight when the job should have only taken a few hours. It wasnt a huge deal but was inconvenient because I live out of this van rn. Luckily I have friends. The thing that really irritates me are the next two things. Firstly, I picked up the van and the steering wheel is 45 degrees off center. They didnt have an explanation except a shrug of shoulders. They even said maybe it was like that already, insulting my intelligence. It was obviously not like that before. Then they offered to try an alignment but at that point I had lost faith in them and left. I will get it aligned with someone else and hope this fixes it. Secondly, I saw a day later that there was a note on the receipt that I couldnt read all the way. Turns out they had broken off an entire part of the shaft cover. They did not communicate that to me, except with an illegible note. When I called, his response again was super frustrating. He told me I probably dont need it anyways and that he didnt break it but that it just broke off. Super frustrating service and a really good reminder of why I usually do the work on my van myself.