1 /5 ultra subscriber: I wish I could give zero stars! This review is long overdue but I finally got around to doing it.
I came here last summer 2021 to dye my hair espresso brown. My hair is a natural shade of light-medium ash brown and I just wanted it to be richer. I even showed the lady pictures on my phone of what i wanted. She seemed to understand though i could tell English was her second language as she had an Asian accent of some sort.
anyhow, she dyed my hair and set it all that and when I look in the mirror there, its almost red! not a nice chestnut brown either, but actual auburn/ginger hair color! They made me a freaking ginger! I did NOT want red hair. its no offense to redheads, redheads are beautiful, but I just didnt want to BE one, I specifically stated and showed w pics what I wanted---a rich brunette. i told her "this is not espresso brown, this is red!" she said "oh its how it looks at first but after a couple days itll set in and be more brown". I stupidly believed paid over 100 dollars to feel worse about myself than before and went on my way.
Two days passed and still red hair. I decided I didnt have the time nor the energy to go back there, try and get them to do it again or get my money back. I dont like causing scenes or unnecessary attention to myself. I just wish i could get what i asked and paid for! I didnt want to risk them damaging my hair or messing it up even more.
Flash forward one year later, my natural brown hair is finally growing back, the red hair has turned into some even more brassy ginger color and I will never ever go here again. They clearly do not know what they are doing or how to dye hair, but will pretend like they do while taking your money. If youre looking for a trustworthy salon to dye your hair, take your business elsewhere. Theres better salons out there where the stylists are actually educated and trained properly and know how to dye hair and mix colors to create the color YOU requested. This place is not it. I am sure they can do a trim ok, but not dye hair properly or give customers the colors they ask for.
Never again! I wouldnt even go here if they paid ME!
