1 /5 Daezela Irby: Kenya is lucky that I fight people the legal way!! Her approach and the way she spoke to me could have ended an entirely different way. I came in for a cut and was very clear that I didnt want my back shaved or a super short cut. She ended up giving me exactly what I didnt want and when I was asking questions, she blamed me and said I moved and so she buzzed me and had to make it even. She never said Im going to cut right now dont move and she never said she messed up during my session. I arrived at my appointment early at 3:15- she didnt finish me until 7:25! Not ok. When I started crying because of the cut she gave me, she got upset and started to yell at me. I asked her to stop yelling at me and she began to walk towards me as if she was going to get in my face! When I told her that I wasnt approaching her and that I was only trying to discuss the cut she gave after the explicit instructions about my length and style and she did the opposite. She then said I have cameras its your fault- when I asked to see them, she opened the door and told me to get out! The unprofessionalism she displayed was beyond! There is a way to handle difficult situations and she clearly didnt learn the proper way to do so.
I went back to the shop to get her business license or insurance information so I can file a claim and she refused to do so. She said she has cameras and blamed me! I hope they come with audio as she said loud and proud that people call her scissor happy!! We are going to court! Im filing a small claims and with the better business. She threatened and is rude and unprofessional. She ruined my hair and my birthday and Im not going to let it go! I hope she keeps all of camera footage that shows how unprofessional she is!! All of the swinging the clippers and walking and talking during my styling! I now need to buy a wig because of her!! The cut is nothing like what I asked for!!
And here is her business license info showing shes active in her business. Im looking up the cosmetology license as well since she failed to provide it to me.
