2 /5 Scott S: Although the service I received was comparable to other hospitals, this hospital should be ashamed of themselves (if they had any shame) for their billing practices. I recently had jaw surgery done there and was told that if I was a self-pay patient, the surgery and 1 night in hospital would be $15,000 which seems reasonable enough. Rather, I used my health insurance and this hospital had the outright audacity to charge them $270,000 for what they said would only be $15,000 for a self-pay patient. Why would they markup a bill nearly 20x because your insurance is paying for it? No wonder healthcare costs are so high in this country with providers like this. Then I had a follow up outpatient procedure and they charged over $150,000 for that. They claim they are "not for profit," but its very difficult to tell.
Also, they charged me about $500 for the first surgery because they expected that to be my responsibility after insurance paid and then the insurance company sent them an EOB which clearly showed I owed even less than $1. They held on to my money and didnt refund it for months. Now after my second procedure, they want to hold on to it when they should have refunded it already.
