1 /5 Lorence Ramazzini: My girlfriend and I have been coming to this salon for over 6 months now. However, recently our experience at this nail salon has been inexcusable and their behavior will be reported to the BBB.
My girlfriend is Latina and I am Asian. When I come with her to the salon, which I usually do, the price is always much cheaper than when she goes alone.
The price I pay for both a gel mani and pedi is $90 or $45 just for pedicure. Tip is always cash as this is store policy. My girlfriend has also gotten dip manicures and the price is usually $10 more. The screenshot attached only accounts for the times I didn’t pay in cash.
Earlier today she went in and they wanted $110 for a dip manicure and pedicure. When she brought up the price difference they made it seem like she was in the wrong and shamed her for being cheap. They then said that different nail techs can charge different amounts based on how they feel they did. They scrambled to come up with an excuse for this outrageous behavior. They also charge to remove the old gel that THEY APPLIED, but only sometimes.
Several times they have done rushed jobs and have skipped steps that are normally included in the manicure ie. massage, cuticle trim, cuticle oil, basic things one would expect for the price.
Their business practices are shady at best and extremely racist at best. Avoid at all costs. Needless to say they lost our loyal patronage.