Edna Valley Health Center - San Luis Obispo (CA)

1 /5 iiiloki: Today my wife called to make an appointment at the Edna Valley SLO office and was told she was dropped as a patient. We have both been patients there for many years (albeit with a rotating staff and locations). Was not given a reason, and when she pressed, the office staff member hung up on her. Very unprofessional, and when in need of medical care, negligent. I’m not sure if and what type of accountability for their actions might be pursued, but I will be leaving their practice. I would no longer recommend Dignity for health care.

1 /5 Sarah Figueroa: Very dissatisfied with the office staff at the pismo beach location. Each and every visit I asked if I had a co-pay and was assured I didnt, well, of course that was not the case. I have no problem at all paying what is due for my visits, but instead of sending me a bill or calling me to inform me if the situation they sent my account to collections! For $20 dollars! I will never return to this establishment, its really a shame, the doctor was excellent. Look out for the office staff here, they do not care about the patients.

5 /5 Ferdinand Kho: Dr Van Houten is one of the nicest doctor I’ve met. Hope he sticks around. Jessica from the front desk is friendly and nice, she remembered me from few years back.

1 /5 Cindy Smith: I went in to refill my prescription for Lisonopril and was seen by Jessica Johnson, PA. She got very angry that I was on .5mg/day Klonopin. When I went to pick up my Lisopril she had also ordered an anti-psychotic "Seraquil", without my permission or knowledge. OMG! What is wrong with this person?

1 /5 Kristy McKee: Made an appointment to meet Dr. Chandrasena. This should have taken fifteen minutes tops. She was unapologetically half an hour late. She met me in one of the treatment rooms, answered no questions and was very pushy about providing an annual check up on the spot. This did not happen and to nones surprise a bill for $229.88 was sent to my insurance company. Not cool.

1 /5 iiiloki: Today my wife called to make an appointment at the Edna Valley SLO office and was told she was dropped as a patient. We have both been patients there for many years (albeit with a rotating staff and locations). Was not given a reason, and when she pressed, the office staff member hung up on her. Very unprofessional, and when in need of medical care, negligent. I’m not sure if and what type of accountability for their actions might be pursued, but I will be leaving their practice. I would no longer recommend Dignity for health care.

1 /5 Kristy McKee: Made an appointment to meet Dr. Chandrasena. This should have taken fifteen minutes tops. She was unapologetically half an hour late. She met me in one of the treatment rooms, answered no questions and was very pushy about providing an annual check up on the spot. This did not happen and to nones surprise a bill for $229.88 was sent to my insurance company. Not cool.

1 /5 Sarah Figueroa: Very dissatisfied with the office staff at the pismo beach location. Each and every visit I asked if I had a co-pay and was assured I didnt, well, of course that was not the case. I have no problem at all paying what is due for my visits, but instead of sending me a bill or calling me to inform me if the situation they sent my account to collections! For $20 dollars! I will never return to this establishment, its really a shame, the doctor was excellent. Look out for the office staff here, they do not care about the patients.

5 /5 Ferdinand Kho: Dr Van Houten is one of the nicest doctor I’ve met. Hope he sticks around. Jessica from the front desk is friendly and nice, she remembered me from few years back.

1 /5 Cindy Smith: I went in to refill my prescription for Lisonopril and was seen by Jessica Johnson, PA. She got very angry that I was on .5mg/day Klonopin. When I went to pick up my Lisopril she had also ordered an anti-psychotic "Seraquil", without my permission or knowledge. OMG! What is wrong with this person?