Ds House Nails - Pleasant Hill (CA)

5 /5 RAMIREZ CARMEN (CARMENCITA): I came in last minute and I was able to get gel manicure and pedicure. They were so gentle and even answered my questions about the gel x difference. The vibes were very monochromatic and glamorous. The lotion the used smelled really good. The playlist had me singing throughout the time I was here. The customer service was on point! They greeted me, the check in process was easy. I highly recommend them.

3 /5 Jen Florence: Paid 70 for this. Did not do my cuticles and the paint job horrible. They offered to have her fix it but I declined. For 70 plus a 1.75 charge for using my card plus tip, just not ok this is the service for that price. On a good note my tech was very nice, but will not be returning

5 /5 Wednesday Malfaz: I’m a big fan of this salon and definitely recommend! I’m new to it but the few times I’ve been here I am already impressed! The pricing is great, artist are able to do all sorts of designs while still receiving a 5 star service. I like how clean the place is, as well as the large polish selection. I specifically recommend Kevin and Phillip they’re really nice and attentive to detail on my nails. Thank you for an amazing service! Another really great nail artist is Natalie she did the Gold designs of my red nail set as well as Ricky he did the red polish and shaping! Amazing service both of them are super nice

3 /5 Sarah Brussee: I took my daughter (5YO) here for her first pedicure. It was my first visit here as well. Pros: -they were so kind to my daughter and so patient with her -the salon itself is beautiful -wonderful selection of colors -clear pricing Cons: -the girl running the front was rude and brisk, clearly disinterested in her job -unfortunately, several of my toes are already lifting after only 3 hours, and a significant portion of one of my toes is bare. I was focused on my daughter and her comfort and did not notice this at the time and wore sneakers afterwards. I have messaged them about this to see if they’ll fix it. -pricey for what you get. It was $52 for my gel pedicure and $42 for my daughter (cash prices). I’ve received far better and cleaner gel pedicures for less. I’m not sure if they were in a hurry because they wanted my daughter and I to finish at the same time, but I can see that it was a rush job based on looks alone, and the fact that we were there for less than 30 minutes. I don’t think we will be back for pedicures (I hear their manicures are wonderful), but I’m grateful it was a good experience for my daughter.

1 /5 Marina Feldman: Here’s a professional way to communicate your dissatisfaction to the nail salon: Subject: Feedback on Recent Nail Service Dear [Salon Name/Manager’s Name], I wanted to share my experience from my recent visit to your salon, as it did not meet expectations. 1. My appointment started late, which was inconvenient. 2. The nail technician appeared unfamiliar with performing a French gel manicure or the standard colors typically used for this service. 3. I was charged for a service I did not request or receive, which is very concerning. Avoid this place