Milford Nail Salon - Pleasant Hill (CA)

5 /5 Gina Miller: I love this place! Paul, the salons owner, and his wife, Nancy, are fantastic artists. You can always get in, and it has a hometown feel. All the artists are pleasant, and you can tell they are passionate about their work there.

5 /5 Shannon RIncon: I am new to the area and needed to find a place for my nails and toes. I tried to other places and both said they didn’t have time on a Monday @ 2pm with empty chairs. When I arrived here everyone was so nice and polite. They really made sure they were being considerate of what I was asking for and did a great job!! So glad I found my new spot in one try !!

1 /5 Juliet Rodz: Extremely Unprofessional and Disappointing Experience. I had a very disappointing and frustrating experience at Milford Nails. Before making my appointment, I was very specific about the service I wanted. I asked if they did Gelx manicures, and I was told they did. Based on this, I scheduled an appointment for 11:30 AM. When I arrived on time, the salon appeared very busy, and I didn’t mind waiting. However, they didn’t begin working on me until 12:00 PM. When I mentioned the service I had booked, they informed me that they didnt actually offer the Gelx manicure, even though I had confirmed this over the phone. The owner came over and told me they couldnt do what I requested and tried to offer me a completely different service that wasn’t what I had asked for. At no point did they start my manicure, and when I asked if they could please do what I had requested, the owner became rude and walked away, leaving me talking. She then told me she was refusing service because they were "too busy" and even suggested I go back to the salon I usually go to. I was left feeling disrespected, and my time was completely wasted. I have long natural nails, and had I known they didn’t offer the service I requested, I would have gone elsewhere. This experience was incredibly unprofessional and disappointing. I will not be returning and cannot recommend this salon to anyone. The picture is how they left my nails after she told me she was refusing service. They had someone wrap my nails wiand sit there even though my appointment was at 11:30. I asked for a manicure and she told me it would be $15 the cut my cuticles? And $85 to use acrylic gel which I never asked for. It was supposed to be simple. A gel manicure and repair the corner of 2 nails with Gelx if they couldnt do anything at all. This is very disheartening for a person who already deals with social anxiety. This was a horrible experience to say the least. I would leave zero stars if I could.

5 /5 Bhargavi Vaditala: Belle is a really good nail tech. She does the nails exactly like we want or the style we show her in a picture. The quality of their products is really good. My nails last 4 weeks until next appointment without chipping.

5 /5 Christine De Guzman: It’s my second time in the place and I always had the best experience. I could say that I found the best place for my nails. I have small hands with thin skin, so I was always cautious with the process but they are so good that I don’t even need to tell them to be careful.