1 /5 Becky: DR REDDY, YOU WERE GREAT, but when your office staff FAILED TO HANG UP YOUR PHONE BEFORE THE TWO OF THEM STARTED TALKING ABOUT ME…. I’m in SHOCK.
You are a great doctor (or so I Thought)… but to have your staff saying “of course it’s our fault, yeah she’s blaming it all on me…” when I am in pain, physically sick, is the most sickening thing I’ve ever experienced.
And to top it off, I have added Dr Reddys office number. The one they told me to add. And I have no voicemails, phone calls, nothing.
I have one from a March 25th appointment, that’s it.
Yet Your front staff insisted that the calls they make are “ courtesy “ calls before appointments (seems a little shady especially because soooo many of your patients have brain fog— we could really use the help.). Also, doesn’t it seem courteous when someone is frustrated and trying to figure things out to … listen , instead of looking for a quick rebuttal?
And when I called her back to call her out on talking about me to her coworker, because that is WRONG — she yelled at me me to listen to her, stop, let me talk. She raised her voice, yelled, and for someone who can see my chart— see that I’ve been a victim of all types of abuse INCLUDING VERBAL abuse, I’m appalled
It’s this type of gaslighting that makes me wonder why you employee these uneducated individuals.
They’re going to cause you sooooo many more headaches than that that your patients bring in.
I’m frustrated. I have brain fog because I’ve been fighting a cold and severe allergies.. The empathy isn’t here. I get that the medical field experienced a lot of turmoil during Covid, but you can’t let these two individuals make US, your patients, look like this. Do they not know that there are reviews people can write?
To top it off, I head them bad mouthing other folks when I was in there too. So I guess it’s a regimen that I too, am a victim too.
Attached are the phone calls I made to your office today in case you’d like to reference the times your office should have cameras