1 /5 Abraham Gracian: Avoid this business at all costs. At first, seems like a reputable business and a Godly one as well with the plaque they have on the wall but do not trust them. I negotiated with Safi for “elite” category brake pads and “gold” category rotors for a price of $440 and he said the squealing and brake noises would go away. After about 2 hours, the car was finally returned to me. I still heard the squealing noises and figured I would give the bedding in process two weeks for it to go away. That same day I notice a new clunking sound when applying the brakes and became concerned because I have never heard my car make that sound. I continued to drive it to see if it would go away and it was still squealing and making this new clunking sound. Before handing them my car, I’ve never heard of this clunking sound and now after it was in their hands it started to make it. I went today to let them know and they checked it. Now, Safi is blaming my suspension and that the brakes are not the issue. I told him that I have proof from the dealer that the suspension on my car was already replaced and he still denied responsibility for it. Additionally, on the receipt, there are part numbers that are allegedly associated with the parts installed on my car. I told him that I’m going to hire another mechanic to verify that the part numbers match and he said that they would not because they “use a different system”. Again, he avoids accountability for his work and said “he had to go”. I’m never coming back to this place again and I request that the better business bureau conducts an investigation on this business. There are too many red flags and I don’t want this to happen to another member of my community.
