Classique Beauty Salon - Tulare (CA)

1 /5 Jaimie Richmond: We booked an appointment online for pedicures. On the website it lists multiple manicure and pedicure services and lets you book appointments for these. When we showed for our appointment, the person working said they do not even have a manicurist on location and that the owner has been notified of what the website offers but refuses to do anything about it. I am really disappointed in this business. I am 8 months pregnant and made a point to get up early and get to this appointment with my daughter. It is a shame that this business cannot extend the same value for professionalism (and for a persons time) to its clients simply because the owner does not want to update a website.

1 /5 Cassidy Stedman: I came in for a trim. The clothing cover he put on me was covered in lint and stuck all over my work clothes. He poked me in the eye twice and scraped my nose with the comb. I had previously had an undercut and now that he’s trimmed my hair you can see my undercut peaking under. My trim is choppy and he tried to blame it on my under cut. He also had me stand up the last couple minutes of my haircut. He told me so he can make sure it’s straight. Which it isn’t. Layers under neath should always be shorter than the top layer to prevent random hairs from sticking out. Very dissatisfied.

1 /5 Sofia Tapia: Dont bother!! Made an appointment online scheduled me at 5pm but when I showed up place was closed (even though they close at 6)with a sign on the door stating to make an appointment (which I had already done) had numbers to call so I called and I got no response from either. Go somewhere else where your time is valued.

1 /5 Rachel Williams: I walked in and was asked how they could help me. I told them I was looking at what service they had since it was my first time there. The man rudely responded: "Well, this is a spa." I hesitated because of his tone and response but still was pleasant with the rude man. 1) He needs to know that not all places offer the same services... 2) I then asked about their nails services and he told me they couldnt do that yet because of covid. Umm... do you not realize the irony? Why the rude response when you dont offer full services right now? The man was not wanting to help at all. I then asked about a haircut and he said he was booked for awhile. He did not bother to see if anyone else was available and did not even offer to say how far out awhile meant. I had to ask him about how long that was. I was unfortunate enough to be there when another person walked in that does haircuts. I made an appointment with her for 4:30 and was told that I would get a call to come back in. I never got a call. I waited 30 minutes after my appointment time before calling because I know covid regulations makes salons sanitize between customers and I didnt want to bug them if they were busy. It was around 5 that I called and left a message. I knew my appointment was at 4:30, so I was already in the area and had been for the past hour. Instead of waiting for a call back, I drove by the store to find it empty! I couldnt believe my eyes so I tried to go up to the door and open it. Sure enough they had closed early and didnt bother to even call me. This place is very unprofessional and the good reviews are misleading...

5 /5 A me: Love this place! Very friendly staff and warm welcoming when you enter! Purchased several gift certificates for friends and family. Jim has come to our work to give back massages to support staff! Vicky has tattooed my eyeliner perfectly!! Eyelashes are amazing everytime I leave! Been a faithful client for years!!! Love this place!