Childrens Primary Care Medical Group Temecula - Temecula (CA)

2 /5 Alexandria Stopsen: We LOVE Dr. Robbins however the excessive wait times are awful. I waited almost 3 hours yesterday with my 4 month old, there is no way I could’ve done this with my toddler. The front desk staff isn’t the nicest either and seemed very annoyed when I asked for an updated wait time. I get things happen but we’ve had crazy long waits now with every appt with our new baby.

4 /5 Arta Conder: I would give this office four and a half starts if I could. My children have been patients at this office for many years, and we love all our doctors and all the staff. The reason why I did not give all 5 stars is the fact that many times the waits are long, like other people have mentioned, but I feel that lately they have gotten better. They always are helpful to explain if theres are changes in insurance or doctors or what not. Again if it wasnt for the occasional long wait, I would give them all 5 stars.

5 /5 Eliza Live: We have had very good experiences at CPCMG Temecula. Dr. Schiffer - our regular doc- is warm, caring and takes her time to listen to your concerns. When we have needed to see other doctors, they have also been caring and listened earnestly to our concerns. We have never had to wait even 30 minutes for our appointment.

1 /5 Brittany Baldridge: I’m not one to write negative reviews, however, I just had to walk out without being seen after an hour of waiting. I took off a majority of my day in my business, picked my child up early from school, and arrived on time for an 11:30 appointment. We were told upon check in that the dr was running approximately 40 mins behind. I expressed the need to possibly reschedule because I had clients to get back in time for at my office. They said they would check in with the dr and let me know if it was still looking like a long wait. Moments later they took us back so I thought maybe the dr was catching up. This was not the case. They left us in the room for an hour with no update or checkin. We had to walk out without my child being seen for her appointment at this point. I will be looking for a new pediatrician office.

3 /5 Stephen Zeeb: The doctors here save this review from 1 star. They are 5 stars. But the physical policies and wait time are just terrible. Weve had a kid here on average 1x month for earn infections, bugs, pulmonologist…. But when physical came up to get him enrolled in kindergarten, we have to book a new and separate appointment. I have one on Friday, but he had a fever at 330am s I made an appointment today. Well guess what- they cant do the physical today because theres not enough time. Well, theres one more appointment Friday that could free up your schedule but you want my copays and insurance money to keep coming back. Do you realize parents in this town tend to have 2 incomes? Then factor in multiple kids… come on. Oh and to mention the opposite happened with our 8 year old. He was required to get a physical in person too because he hadnt been here ENOUGH. So its not enough 4 years ago, and now 10-14 apts since being 4… they never had time for this kid. Such a scam and waste of peoples time and money. Play more offense Radys. *written while in lobby, because once again were at least 20minutes behind schedule (wonder why theres not enough time to do a physical- its only every visit 20-45min behind). PS- he already has his vax records, already has his vision and hearing… so… you need him to cough?!!!

2 /5 Alexandria Stopsen: We LOVE Dr. Robbins however the excessive wait times are awful. I waited almost 3 hours yesterday with my 4 month old, there is no way I could’ve done this with my toddler. The front desk staff isn’t the nicest either and seemed very annoyed when I asked for an updated wait time. I get things happen but we’ve had crazy long waits now with every appt with our new baby.

4 /5 Arta Conder: I would give this office four and a half starts if I could. My children have been patients at this office for many years, and we love all our doctors and all the staff. The reason why I did not give all 5 stars is the fact that many times the waits are long, like other people have mentioned, but I feel that lately they have gotten better. They always are helpful to explain if theres are changes in insurance or doctors or what not. Again if it wasnt for the occasional long wait, I would give them all 5 stars.

5 /5 Eliza Live: We have had very good experiences at CPCMG Temecula. Dr. Schiffer - our regular doc- is warm, caring and takes her time to listen to your concerns. When we have needed to see other doctors, they have also been caring and listened earnestly to our concerns. We have never had to wait even 30 minutes for our appointment.

3 /5 Stephen Zeeb: The doctors here save this review from 1 star. They are 5 stars. But the physical policies and wait time are just terrible. Weve had a kid here on average 1x month for earn infections, bugs, pulmonologist…. But when physical came up to get him enrolled in kindergarten, we have to book a new and separate appointment. I have one on Friday, but he had a fever at 330am s I made an appointment today. Well guess what- they cant do the physical today because theres not enough time. Well, theres one more appointment Friday that could free up your schedule but you want my copays and insurance money to keep coming back. Do you realize parents in this town tend to have 2 incomes? Then factor in multiple kids… come on. Oh and to mention the opposite happened with our 8 year old. He was required to get a physical in person too because he hadnt been here ENOUGH. So its not enough 4 years ago, and now 10-14 apts since being 4… they never had time for this kid. Such a scam and waste of peoples time and money. Play more offense Radys. *written while in lobby, because once again were at least 20minutes behind schedule (wonder why theres not enough time to do a physical- its only every visit 20-45min behind). PS- he already has his vax records, already has his vision and hearing… so… you need him to cough?!!!

1 /5 Brittany Baldridge: I’m not one to write negative reviews, however, I just had to walk out without being seen after an hour of waiting. I took off a majority of my day in my business, picked my child up early from school, and arrived on time for an 11:30 appointment. We were told upon check in that the dr was running approximately 40 mins behind. I expressed the need to possibly reschedule because I had clients to get back in time for at my office. They said they would check in with the dr and let me know if it was still looking like a long wait. Moments later they took us back so I thought maybe the dr was catching up. This was not the case. They left us in the room for an hour with no update or checkin. We had to walk out without my child being seen for her appointment at this point. I will be looking for a new pediatrician office.