1 /5 O Mir: I usually dont leave reviews but I am pressed to leave one today so other people dont get screwed the way I got screwed by TITO at this place. I took my car to him for a water pump replacement. After they supposedly fix the water pump and I picked up the car from their place I noticed a slight rattling noise which wasnt there before. Didnt think much of it. The rattling noise came and went over time and again didnt think much of it. Just recently my cars check engine light comes back on. I took it to a different shop this time and the guy I took it to asked me straight up, did you have any work done on the car recently. I told him yes I had water pump replaced. He tells me you will need to take it back to that place because they didnt time the belt properly which is whats causing the check engine light as well as the rattling noise to come back on. He continues and explains that apparently this is a very technical job and not everyone can do it because of the tools and expertise that are required to get it done properly, so its best to take it back to whoever worked on it before so they can time the belt.
I go back to this shop and meet TITO again and tell him whats going on. He starts taking me in circles and I could right away tell that he was not looking to take any responsibility. I explained to him that the timing belt was supposed to be put back properly that is the part of the job right? to which he agreed but then again tries takes me circles about how the tension in the chain can do this and do that. So I finally asked him what was he trying to say. He goes it will cost me another $1,700 to fix time the belt properly. I told him but this was supposed to be done right the first time. Mind you I already paid them $1,743 to change the water pump. What an absolute sham of a place.
I have always knows of the mechanics who fix one thing and screw something else up because at the end of the day they can just charge customers more. This is text book that. So disappointed and pissed that I went to this place. I would never go to this place again, and I felt obligated to leave this review for anyone else who is thinking about going here so it can save them time and headache...if I could give this place less than 1 rating I would do that. I bet all the 30 reviews this business has are fake.
Save yourself time and money and think twice before taking your vehicle here.
