Provident Credit Union (Fremont Community Branch) - Fremont (CA)

Kevin Wong After stringing me along for 4-5 months, they sent a poorly worded email stating that the LOCKED RATE is too far from the current market rate. I had to chase them down every 2-3 days for them to sat that “it will be closed in 2 weeks”. Liars and frauds. Please go elsewhere to save your efforts.

Vinny Pici I have used Professional Taxes services for 11 years now and would give Neil and his team a strong recommendation. They are very knowledgeable and respond very quickly to questions. I am not only a customer for my taxes but also for financial planning. If you are looking for a great CPA, who understands your needs, you do not need to look any further, Neil is the right person. Vinny

Cary Jiang UPDATE: AVOID THIS "BANK" AT ALL COSTS. They keep your money in transfer for days to get free interests, in complete disregard for the inconvenience and financial damages it may cause you or the recipient, I submitted an international wire transfer. Called to confirm all the details. However the transfer has not gone through after more than a week despite their app saying "completed". The branch says they are unable to check the status so Ill have to call their customer service. Customer service says its still in "clearing" - havent even left the US yet. They have no set date for the completion. I ask to cancel the transfer. They agreed but then told me that it will take at least two days for them to review the cancellation request - and the reversal may or may not succeed!! According to them, I may also receive less than the original amount because of currency rate fluctuations, so they are essentially charging me the bid-ask spread for money they sat on for days. I am filing a complaint to CFPB and OCC. -- The branch and relationship manager is fine. HOWEVER for a simple transaction - be prepared to spend hours on the phone talking to their customer service center in India and their broken phone app.

aisha rabbani This is a great bank staff is so helpful last time I went in Octavia Bell help me she such a wonderful lady she was kind and such a great help if you ever get a chance to come to this place i would definitely recommend Octavia she a sweetheart.

Akshay Singiri Had a really good experience, he was quick and to the point. He knew the details right of the bat, would definitely recommend if your in two minds