1 /5 Anmol Sandhu: As a guest, terrible first impression:.
Pros:
- Spacious gym, numerous equipment, nice crowd, overall good vibes.
Cons: BAD SERVICE
- I signed up for a guest pass and walked 10 mins to the gym and was told I needed a physical ID before I could be let in. So I have to walk all the way back to get my ID and then back to the gym again. Was the personal info I already provided not enough? 30 minutes wasted there.
- While signing the visitor form, a girl walks in and says, “oh I already scanned” to the front desk girl who was just talking gossip on the phone. What a joke.
- Then I get taken to listen to a sales pitch that I already am turned off by. Alejandra (nice girl) gives me her monologue about the guest package, then asks me if I intend to come in solo or with a guest. I say solo, then she gives me the individual package speech. Wouldn’t have it been better to ask me that question to begin with instead of wasting more of my time? Furthermore, I get asked where I live 3 times in that conversation regarding where I’m from, which location I’d sign up for, and if they even have a location there. Was I not clear the first time?
- I start making small talk with other gym members and tell them the same story up to now and to sum up what they said, “oh dude, why would you even do all that? People just come in here all the time”.
In conclusion, doing the right thing at this gym gets your time wasted. Shame, I would’ve signed up for this location too. Nice gym, sloppy staff.