JCPenney - Modesto (CA)

Juliana Zumwalt Danna is very kind and helps you get exactly what you want! I love her customer service. I always come here for my jewelry needs.

Ryan Espinoza I have never shopped for jewelry and I decided to come to Roger’s and my experience was perfect. I came in like 5 times trying to decide what engagement ring I wanted and every time Kassandra was so helpful and understanding. She helped me pick out my perfect ring and went by my budget. My wife and I came in for our wedding bands and we were met with the same hospitality. Kassandra was so so so helpful and I really appreciate her!!

Tronie Ngo This place has the best customer service. I’m a OCD person. I had a lot of requests for my wife’s first ring and ROXANNE was always patient to help me with that. My wife love the ring. Thanks again to ROXANNE and CICCARELLI JEWELERS to make my proposal more perfect

cruz salazar If I could give a zero I would because of the TERRIBLE customer service. We were told the wait was about 50 minutes so we put our name down and walked around the mall. We had a 40 minute drive just to go to Pandora so we waited. We checked in 20 minutes later and the girl said there was still 14 people in front of us. We then waited another 20 and she said there was 5 people in front of us. So we waited nearby for like 10 minutes. Our name was not called. We went up to check our standing and we noticed there was a different girl now that took over. When we went up we asked for our place in line and she was just so rude. She said that our name was not on there and there’s nothing she could do about it. We explained to her the situation and asked if the other person was still there so she could see it was us. She said no that she’s not on the clock anymore. I asked if there’s anything they could do I explained the frustration of waiting an hour. She said no I could go back on the list and wait again. I told her can I speak to a manager someone superior to you because this is insane. She said the lady who attended us was the manager. Just terrible customer service completely disorganized.

Julieta Ortega The ladies are so nice and great service, I would love to go back there it’s an amazing service I would said you should go there I got my second piercing.

Monique Deterville I walked in to the store and they fixed my earrings immediately. They were very honest and gave me a great price. Highly recommend!

Marvin Harper Very clean well stocked store

Victoria Fanning The staff were curious, extremely friend, made sure I understood the entire process of what would go into fixing my ring. It was completed a couple weeks ahead of time which was even better! They fixed my grandmas ring and its perfect even more beautiful than it was before.

Xiao Cheng T TV. G to

Jen Doof A very kind People who work here- the quality is superior for a "Kiosk" I love how they will work with you and I never felt Rushed even tho its so close to the food court and ppl stop &Browse, the attention was always on me I appreciated this experience