Frank Hughes Farmers Insurance - Los Altos (CA)

Susan Krause I was with them for over 25 years and wish I could have stayed but I moved out of state. Great service and Amanda herself is so nice.

Alex Obispo Not a good choice , and I learned it the hard way. Just when I needed an urgent help in updating our store information, I cannot get help with any live person. And their AI support suck! Customers need to speak with a live person for christ sake. I used both the phone and chat to ask for support. Both had a messaging that their phone support and chat are closed when I am reaching out on the Thursday (7/10) at 2PM in Alabama. Common start working please. Your support should be opened monday - friday 8am to 5pm CST. This is the worst customer service I ever had with any insurance companies. For sure I will plan to move.

Bachelor Neptune I had a fantastic experience with this place, I want to highlight Marilyns professionalism and helpfulness during my phone call. She went above and beyond to assist me, making the entire process smooth and stress free. Also they have a good reasonable price/rate for motorcycle insurance.

Rod Vedder Naomi and her staff do an excellent job of finding the best policy to fit whatever needs are present. Thanks guys, great job!

Donna McCord Randy is one of those people that truly loves what he does and it shows in how he has explained to us what services he has to offer, what personally is best for us in terms of insurance coverage, what ways he can help and how we will benefit long term. He makes it clear how proud he is working with State Farm and the high level of service and integrity the company represents. Most insurance companies today do not have someone like Randy that works with you individually...you call and who knows who you will be working with that particular day. Randy makes every effort to get to know you and make sure that he is available for personal service when needed. That is so valuable these days especially! I highly recommend talking with Randy about any of your insurance needs.

Adithya Gollapudi I had to transfer my out of state License tags and was done in a short time. The reception and Angeles at the DMV counter were very polite and helpful. Appreciate the kindness and responsiveness!

Dwight Ivy Great guy. Laid back and very easy 2 talk to.