Don Roberto Jewelers - Modesto (CA)

cruz salazar If I could give a zero I would because of the TERRIBLE customer service. We were told the wait was about 50 minutes so we put our name down and walked around the mall. We had a 40 minute drive just to go to Pandora so we waited. We checked in 20 minutes later and the girl said there was still 14 people in front of us. We then waited another 20 and she said there was 5 people in front of us. So we waited nearby for like 10 minutes. Our name was not called. We went up to check our standing and we noticed there was a different girl now that took over. When we went up we asked for our place in line and she was just so rude. She said that our name was not on there and there’s nothing she could do about it. We explained to her the situation and asked if the other person was still there so she could see it was us. She said no that she’s not on the clock anymore. I asked if there’s anything they could do I explained the frustration of waiting an hour. She said no I could go back on the list and wait again. I told her can I speak to a manager someone superior to you because this is insane. She said the lady who attended us was the manager. Just terrible customer service completely disorganized.

Rafael Vargas It was an extremely pleasant shopping experience. No pressure. No drama. And the associate who helped my wife and I was awesome (Thanks Zaira)! Pricing was fair!!! Happy to do business with again! Oh, wait! This was my third visit!!!!

Maria Gutierrez I love this jeweler, the customer service here is amazing! All the girls here are very attentive, very welcoming and not pushy at all. There selection of products is great and the jewelry is really of very good quality. Ive was financed with my poor credit and with a very low monthly payment plan! Ive found my lifetime jeweler!

Jill Kraham This is a wonderful company, and I am looking forward to purchasing items again. The first customer discount was so kind and very helpful. They shipped my order right away and was packaged nicely. I even received a handwritten thank you note, and those little extra smiles make the purchase even better. I appreciate your kindness and consideration for your customers. The ring is beautiful and more dainty than I expected, which is perfect. I am so happy I made this purchase and wear it all the time. I apologize for my ugly wrinkly hands in the photos, haha Thanks again, Jill K.

Alexandra Mendez My husband bought me a one-year anniversary band from Zales to go with my engagement ring, but it ended up needing some adjustments. Nina, the associate who helped us, was absolutely wonderful! She was kind, attentive, and made sure we felt comfortable and informed throughout the process. She went above and beyond to get our ring back to us quickly, and it looks perfect! My husband and I both left feeling very happy about doing business with her. Thank you, Nina, for making this experience so special!

Sean Allen Cannot thank the team at the master touch jewelers enough. My wife’s 35 year old wedding ring settings were worn and the stones were in danger of falling out. The team came up with a great solution that kept the original integrity of the ring and actually enhanced it. When we picked it up she was in tears because it looked so great and we knew it would last another 35. The extra touch at the Masters Touch is what I appreciate the most. Costumer service is what sets them apart. Thanks again.

Isabella Cardenas Had an amazing experience at Gabriel’s. Gabriel and Kerrie were both so friendly and made my dream engagement ring! Will be going back for our wedding bands.

victor sanchez Great store with great prices. The staff there was very respectful and didn’t pressure me to purchase anything, they guided me on my wants and needs and made my experience great. 5 out of 5 recommended. Ask for Anabel she will hoooookkk it UP!!!!!!!

Jason Stevens All quality jewelry professional amazing and beautiful are just few of the words I could use to describe Sooniez

Agustin Beltran It’s hard to find a shop that repairs old clocks. I dropped off my mother in law’s old wind up clock and Butterfields was able to repair and calibrate it in a timely manner and at an affordable price.