Samaritan Family Medicine - Moses Lake (WA)

1 /5 Mike: Slowest defensive front desk. When they get their feelings offended, they’ll give you a hard time. I needed a paperwork filled out from the doctor and needed before Christmas and they went home, enjoyed Christmas and I still didn’t get my paperwork. Here I am at it again waiting cus the’re feeling have been hurt. Nobody cares about you feelings. Just get my paperwork. Negative 5 stars

3 /5 Lisa T: My child was seen here yesterday after a scary and lengthy hospital stay. While the staff was friendly and helpful the pediatrician we saw was horrible! She took offense to me asking questions about the appointment after I was given conflicting information. I tried to explain everything we’d gone through and asked where/who I could contact to get things straightened out. She just got even more frustrated and never answered my questions. She then said we could leave if I was unhappy and that they didnt need to see us. She then tried to guilt me by saying she kept her staff and herself on their lunch hour to see my child. This appointment was scheduled by sacred heart not me so I don’t know why that was relevant. In the end she scheduled me a virtual visit with no information other than a time on an appointment card. I won’t apologize for advocating for my child that almost died. Google and/ or Samaritan can keep deleting my review. I will keep posting it.

5 /5 Faitalia Johnson: Dr. Ingram is the best doctor ever!!! That’s all I could say!!!

1 /5 Mike Moore: We have a primary care provider but when you call or go online through MyChart the response the last three times has been that the Doctor is to busy to see us. Very poor scheduling. If you want a Doctor that you cant ever get into see this is the right choice.

5 /5 Jordan Horlebein: I absolutely love the Samaritan clinic. I always get seen generally fast in urgent care. I have been to the family medicine department and enjoyed the provider I saw. I really love my OBGYN Lizzy, upstairs. I feel the clinic is one of the best I have been too. I do not recommend the Samaritan ER. If I could give that 0 starts I would. I think the hospital could learn a few things from the clinic because they are so kind, speedy and knowledgeable.