1 /5 Rolene Yousefyan: Services received: bad highlights for root touch up and a not so great haircut
When: about 4 weeks ago.
Here are some pros, cons, a description and photos of my hair.
Pros:
- convenient location
- timely response if she is messaged on Facebook
- the shop looks fine
Cons:
- bad job all around in the color and quality of the highlights (they turned out GREEN and ORANGE instead of blonde)
- I asked for layers (v cut), but received a blunt cut in the back and some layers in the front
- she was extremely rough with my hair and scalp, to the point that I had scabs on my scalp, a headache, and my scalp was sensitive to touch and movement of my hair for about a week
- I called the shop twice and my calls were ignored
- she didnt speak to me much other than asking me if I was Indian. I would suggest just asking someone what their ethnicity is instead of trying to guess and getting it wrong...
Here is some detail if youd like to read more:
I am not a picky person, so for me to write this review even after a month says a lot. I am extremely unhappy with the results, even if I was to have to go back for my hair to be fixed by her, I wouldnt. I wish I could get a refund, because I tipped well; I shouldnt have tipped, but my scalp was in so much pain that I just wanted to walk out ASAP. I didnt even get a good look of my hair, I just ran out after paying!
Backstory: I just moved to the area and was looking for a new hair dresser. I found this salon on Google and looked into her work on Google reviews and Facebook. I saw a photo of her work that included highlights so thats the reference I showed her of what I wanted. Once I got a reply on fb messenger, since my calls to the shop were ignored, I showed her pictures of my current roots and hair length that needed to be touched up and cut. She said she could do it and gave me her price.
Washes: My hair is thick, long, dry (because of highlights) and wavy/curly. She washed and brushed it very roughly at least 3 times throughout the 3 hours that I was there. My scalp was in so much pain I was just praying to God for her to finish so I can get out of there. Over the next week or so I found scabs on my scalp because of how rough she was. If you look closely at the photos youll see a few scabs on my hairline...
Highlights: I have gotten highlights several times before and no one has ever done two things that she did. 1) colored ALL of my roots reddish brown on top of the foil highlights, which is pointless because my roots are already dark brown...the colors bled through and it looked patchy... 2) she used toner TWICE. No one has ever done either of those. She knew she messed up because she told me that the darkness and the color will change after a few washes. My hair still has orange and green hues in it, and my roots look horrible. I straightened my hair so you could see the colors better.
Cut: If I wanted a blunt cut, I would have asked for one, or stayed at home and done it myself. I asked for v-cut layers. She spent 10 minutes of the 3 hours that I was there to blunt cut the back, and layer the front. This might work on straight hair but you cant do this to curly or wavy hair without it looking ugly.
Please, watch YouTube videos and buy your own color/ highlight kit from ulta or something, youll probably do a better job yourself and save yourself a lot of money.
