AutoMetrics Moses Lake
John Smith First of all, I dont give five stars to a business very often. My beautiful car had a serious issue, and I called them in a panic. Atticus was calm, polite, and very professional. The original estimate didnt seem out of the ballpark to fix the issue, so imagine my surprise when he called me back and said the part that they needed was less expensive than anticipated, then called me back a few days later to say diagnostics didnt take as long, so they didnt need to charge as much. Have you ever heard of an auto repair place being that honest? I never have. To be fair, I dropped it off and gave a couple of extra days extra before my appointment and wasnt in any hurry, so I didnt feel the need to be a Karen, but every time I talked to them it was absolutely a pleasure. One of the things they needed to do was wash the undercarriage of my car because of a massive oil leak. When I got the car back, the rest of the outside of the car was also cleaned. Sure, its kind of hard to wash the bottom of a car and not the rest of it, but it felt like a cherry on top of a very good experience. Since this is a used car, I anticipate I may need future assistance, but I will be going nowhere else. Find a reason to go here - - you wont regret it.