1 /5 Ciera Watts: I didnt want to review the quality of the service because the staff seemed friendly enough but staff aside, the quaity of their Gel Manicure is the worst Ive ever had. The gel ($90+ service not including my pedi or tip) has completely LIFTED from one of my nails (meaning it is seperated from the fake nail). This means the tech did not properly apply or prep my nails. Ive never had this happen before and Ive been getting gel nails for over 24 years.
I felt uncertain about getting them done because I asked if they could do the shape of my current nails as a fill in (They said no because they didnt have time due to high volume of customers waiting. Mind you I made an appointment and they accepted it over the phone, not sure why they should impact my service if they are overbooked) but I said fine. Then I asked for acrylic (they had already removed the gel from my previous service) and they told me they could only give me gel because it was "previously gel" which Ive never heard before, especially considering that they already removed the gel from my nails. But I said fine as I was in Seattle for a concert and really didnt have time to book another appointment elsewhere. I had the nail tech complete 3 repairs (meaning she took everything off the 3 nails, this includes the thumb in the photo that lifted) and to leave the shape of the rest untouched since they couldnt make them like the rest of my nails. She started on my right hand and began to shape the nails I requested to be untouched. I stopped her from doing this on my left hand when I noticed. Not even my nails that I had them do a fill in on in SEPTEMBER has lifted. The nail set laid by the Seattle tech just a week ago is lifting. I dont understand.
I still tipped for the service and truly wasnt going to leave this review but a couple days ago I noticed smudges under my nails to find out that it is becuase its completley seperate from the gel on top. Again, this is a first, I am from Chicago and never had my nails seperate. So I have to speak up. I would have rather been turned down for the service if it couldnt be completed properly. I dont live in Seattle so I cant even get a refund or get them fixed. Oh well. But yes, this be a great salon for natural nails, but not for medium-long acrylics/gel application.