2 /5 Elisha Han: I visited Kim Studio Nails for a full acrylic set with a simple design. I have been getting my nails done for years and am familiar with the process. The nails were done inconsistently; all the lengths were different, and when I pointed out that one of the tips were put on crookedly, my artist told me that it will get fixed once she puts on the powder (picture attached, the tip was put on bending my real nail off my finger). She packed on the powder and my left hand was so thick that it looked like there were 4 nail tips glued on top of each other. I also pointed out that she made a nail way shorter than the other hand, and then she proceeded to sand down the longer one even though I told her that was the length I wanted. She ignored my comments to fix/re-do some of the nails.
She did do a great job with the design, but the actual acrylic set looked horrible. Her process was also very wrong, for example, sanding the nail after the design was painted on. It seemed like she was rushing to get me out, usually a set takes 3 hours and it took her a little over an hour. The set was $80 and I left upset.
I ended up calling Kim and asking if she personally could fix the nails that were bad. I returned a few hours later and she did do a much better job, but I sat there for another 1.5 hours because she was hopping back and forth between multiple patrons.
I wont be returning, there are a bunch of other salons near by this one that are much better.