Kadlec Clinic - Richland Primary Care - Richland (WA)

5 /5 Brian Evans: Great care and service from the staff of Dr. Mathew Lawrence. I needed direction on how to administer a syringe type medication, the receptionist, Margo and Jerry all provided the necessary time and instructions. Very nice to be able to count on medical professionals at Kadlec and 3 Rivers Medical group.

1 /5 ken baird: Make sure you record any phone calls with this place. I am a new patient and waited 8 months for an appointment, they left a message on my phone to indicate a verbal confirmation was needed for new patients, I called back to confirm and when I showed up for my appointment they said there was no recording of that. See my photo attached, they have rescheduled my appointment for 7 months away, I have prescriptions that need to be refilled and I guess I will have to go to the ER for this, what a system we live in today, why have a PCP just go to the ER

1 /5 Kimberly Villa: I took my first born child here for 5yrs. I was a new parent and I didn’t know much about what doctors are suppose to test for in children.. long story short my child never got any test done for lead( unless it was absolutely necessary, & I had called for it personally, they didn’t mention it to me). Then after I had my second child I took her to a different Kadlec clinic in Richland on Keene Road & I experienced a different but BETTER experience there with my second child. They ran test for eyes, iron, blood test(regularly) & test to check to see if all my child’s organs were functioning normal. So to say the least.. this clinic DOES THE ABSOLUTE LESS THAN BARE MINIMUM when it comes to children’s health. I immediately switched clinics. It’s probably the person who manages the clinic on why they do less for children or it’s the doctor(s) who don’t care… but in my opinion It’s just a good place to get yearly shots or physicals for school.

5 /5 Val C: We love Dr. Charron! My children have been seeing her for over 5 years. She has a very sweet demeanor and is always kind to our family. I also personally see Dr. Shoolroy, and she too is very sweet and always helpful when it comes to questions. Yes, the office has strict guidelines, but that is necessary as they are running a business after all. No complaints on our end!

1 /5 Mary ONeal: Absolutely the worse clinic. Being seen by Jason England for YEARS, my Husband and adult daughter see him as well. I missed two appointments and canceled one late, not all in a row, and Jason made the decision to drop me. If the policy was just the office and the office manager decided to drop a patient I could understand, but according to the rude staff, Jason England makes his own decisions to keep or drop patients. The condition I have been seeing Jason England for is the reason I missed my appointments. I cant very well make an appointment if the condition I am being treated for is the reason I missed it. I have been working with Jason for over a year now trying to figure out the right combination of medications to help me. Without these medications, I have suicidal thoughts. When I told the staff that, they just said that I will need to find a new provider and I have 30 days for medication refills. 30 days huh? Well I told them that I cant see a new provider until May.. Yeah, May, that is how long it takes to see a new provider as a new patient. They basically said oh well. So they way I see it, Jason England doesnt care about his patients well being. So what if I run out of my medication, so what if I become suicidal without my medication. I canceled late on an appointment so that makes me a bad patient... However, they can cancel an appointment last minute and its okay. They can be late and its okay. Healthcare should be about the people, not the money. Jason England should be ashamed of himself for giving up on a patient that needs his help and had been seeing for years.