Nails Trix
kirsten kime I really want to give 4* for all but 1 mediocre pedicure Ive received here. However, they dont honor their pricing for girls services. The first time I took my daughter along and stated she wanted a kids pedicure, she/I were asked at least 5 times how old she was. This last time when I corrected the price I was charged after the service she asked my daughter how old she was, and when my daughter stated "11" she said she was too old. I stated to her that the menu both online and in the shop stated 12 and under. She then spoke to another woman in their native language before adjusting the cost. With her getting gel and myself using standard polish both of our costs were over $40 each, so its not like I save that much... I think its $10 discount overall. Its really the principle.
My daughter was uncomfortable for a 2nd time (all over her age and her being tall), so Ill take my business elsewhere even though they do a good job. I dont like dishonesty, and I dont appreciate them questioning her the way that they did.
*The owner called to apologize and talk about the issue. Offered a 10% discount and asked to have another try. Very impressed with her care to make things right.
