1 /5 Whitney Mason: I really thought Id found my pedicure place. Id come here every 2 weeks for several months last year, for gel nails and regular pedicure.
The first time I came, I asked if the scrub they used for their pedicures was sugar or salt. Im allergic to sugar scrubs. It makes my skin burn and itch, even after washing it off. One of the ladies told me it was salt. Great! I got that first pedicure, and they had a loyal customer.
Today, I went in for a gel full set and a pedicure. I hadnt been since before the holidays (becuase of scheduling). They did the pedicure first, and after the scrub, my legs started burning immediately. I asked (in a confirmatory tone), "this scrub is salt, right? Not sugar?" Thats when they told me that the scrub is sugar. They said theyd never used salt scrub. That the salt they use is bath salt for the tub. I explained that there was a lady who told me was salt, and that Ive never had an issue before today. At first, their response to that was that the lady doesnt work there anymore and that theres new management. Then they changed to say that the woman never worked there. Either way, they still charged me the full amount of the pedicure without apology. The only thing they did to remedy the situation was to clean off my legs with hand soap. (It didnt help: 20 min later, and my legs are still burning.)
I felt bad for the girl who provided the service, and I was too exhausted (after working 12 hours last night as a nurse) to put up a fight, so thats why I still paid. But I will not be returning.
