Elite Time Nail And Beauty Spa - Bellevue (WA)

1 /5 hitoe hattori: I was excited to find a nice nail salon, but unfortunately, I had a very disappointing experience. When I got my nails done, I asked if the large nail charms might fall off easily. The technician assured me, “I’ll make sure they won’t come off.” Trusting their words, I paid extra for the charms. However, just over a week later, the charm on my right hand fell off, and a few days later, the one on my left hand did too. Now, the exposed gel design is sharp, and I’m at risk of getting injured. Not only did the nails not last, but even after paying over $120, they refused to fix them because it had been two weeks since the appointment. They told me that they could only fix it today. Even though they admitted it was the nail tech’s fault, they still said they wouldn’t fix it if I couldn’t come in today. So I have to adjust my schedule for their mistake? Seriously? The customer service was absolutely terrible. The quality and customer service were disappointing, and I cannot recommend this salon.

5 /5 Cierra Sharene: First time here and satisfied with the service. My nail tech, Chloe, who I believe is the owner, did an amazing job! Staff made me feel welcomed and the environment is cozy and modern! Recommend! Nail set is builder gel on my natural nails. Color B22!

5 /5 Loryta Anne: I had a fantastic experience with Mimi! She did an amazing job with my dip powder nails, paying close attention to every detail. Not only is she skilled, but she’s also incredibly friendly, making the entire process enjoyable. I’m definitely coming back to have my nails redone by her. Highly recommend!

1 /5 Enoala Zanesco: Really disappointed with the result. Got a simple gel mani/pedi, don’t know if the technicians were rushing or just not paying too much attention. Wasn’t offered anything to drink while there. At the end the technician offered me some water but couldn’t really drink it bc was getting the finger nails done. The place is beautiful and clean but the service was not worth the $100$++ Still left them a tip but def not happy with the results