Apollo Nails & Spa - seattle - Seattle (WA)

4 /5 Chelsea Williams: Ive been a frequent customer of Apollo Nails & Spa for two years. I appreciate their efficiency, their focus on natural nails and nail health, the cleanliness of the store, and their flexibility for walk-ins/same day appointments. The technicians are friendly as well. Some can do basic nail art like hearts, flowers, simple line designs. At times, I do feel rushed because they fit in a lot of people in during the working hours. This is reflected in frequent late start times and missed polish spots. I recently came in and required 3D gel removal on four nails. My technician was less than enthusiastic and made it known that it was going to be really challenging because she did not have the right tools. All understandable! However, it was hard for me to keep hearing how difficult it was. It came to a point where I wanted to remove the gel myself. I was charged over $25 dollars for the removal (the menu says $5). I asked about this difference and they said because it took so long they needed to charge accordingly. I get this as well, but my technician had her lunch during this timeframe which of course added to the overall wait. I was also encouraged to cut my nails so the appointment would be faster. All in all, Ive enjoyed my experiences at Apollo Nails. They do a good job, but after my recent experience I am a bit hesitant to keep Apollo as my regular spot.

5 /5 Andrea García C.: I love this place! A few months ago was my first time doing my nails here in the US, so I was a little nervous, but the nail technician I got was super friendly and even gave me some advice on which color would suit me best for my shellac manicure. I left super satisfied since she made such a wonderful job! For my second time I scheduled again but with a different person, and I have to say I didnt like her work as much as I did the first ones, so for my next appointment I emailed the staff to ask who was the technician I got for my first appointment and super helpful they went through my appointment history and told me I got Hailey. Needles to say, my last appointments Ive been scheduling them exclusively with her! She always takes such a good care of my nails, and her work is impeccable, Ill always be going back with her!

1 /5 Md Bj: This was the worst customer service experience I have ever had and I will never be going back. Nor will I be recommending this place of business to anyone! Over the past year, I have spent $100s on spa pedicures. It’s a guilty pleasure - but also as a diabetic - taking care of my feet is important. Each time I have had polish and it lasts for sometimes as long as 4 weeks. I’ve been so happy. However four days ago, I opted for a mani / pedi combo and had clear polish on my nails. The polish is literally peeling off my nails and when I called them to complain, they gave me an email address to send photos. Email bounced back. So I called to make sure that I had the right email and the receptionist said “Since you called, I talked with my manager about your situation and there is nothing we can do because it’s been so long.” They hadnt seen the photos and continued to suggest that I wasn’t telling the truth because even the receptionist gets polish on his nails “and it lasts for weeks.” When I agreed that I had the same experience with my toes and that there must have been something bad with this polish, he basically said there was nothing wrong with their product and I didnt have to come back to them if I didnt want. For the last three appointments I’ve brought friends who also spent a lot of money. But no more! Don’t go if you expect the company to stand behind their work!!

5 /5 Steve Midas: This is the local neighborhood nail salon. People walk in or drive from away to come for the quality & service that this location has to offer. The facility is clean. They used a sealed bag with clean tools to do my manicure. Im here for my lady, but I wanted to see if they had the same expertise with men. And I am pleased to say they were perfect. The restrooms are very clean as well as the lounge area. They offer Keurig coffee while you wait. This is the place to go to tune-up yo nails. Midas 5-stars for cleanliness & quality of service.

5 /5 Kristy Metzger: I love this place. Ive been coming here for a while now and my nails are so healthy and beautiful naturally. I come in here and get my nail armor put on. Stylists are amazing and always have time for me. They remember what I like and pamper me the manicures and pedicures are amazing, the gels are helping my nails grow longer and strong. I highly recommend getting the refresh mani pedi.