Best 12 MD and Hospital near Mount Vernon, WA (Part 4)

ashley hernandez From the friendly front desk, to the amazing medical assistant Haley and the provider Amanda! We couldn’t be happier with care we received today. Haley was so personable and patient with my girls. She is an amazing medical assistant and I can tell she loves what she does! Amanda was personable and easy to talk to, she was honest and thorough and my girls loved her as well. I love that family care network still has the personal touch that the bigger corporation physicians don’t.

Lisa Howard Last week I brought my Mother in to see her Provider and we had the most AMAZING MA, Michelle. She was very patient with the concerns we had and listened rather then rushing us for answers. When she was done with my Moms vitals she left us with a VERY sincere good bye and wishing us an AMAZING holiday and for good things with my Moms health. Michelle is an amazing women and North Cascade is lucky to have her.

Jenna Perry Waited 6 hours in the waiting room with my daughter and her broken finger. Unfortunately with my husband on deployment I am a single mom who only just moved here with my 3 children two weeks ago and have not yet established childcare so my toddlers were also with me. I witnessed a man brought in by EMTs on a stretcher be dumped into the waiting room with the rest of us which I have never encountered before. Once called back the staff was very nice but seemed rushed to get us in and out of the room so they could bring someone else in. The drawers in the room were unlocked and had both syringes and needles in them which is not safe for children or those experiencing a mental health crisis. Overall not a wonderful experience and had I known the area better I probably wouldve opted for a more efficient emergency department.

Julia McNeill My visit to the ER was, fortunately, uneventful. All of the emploees were knowledgeable, kind, efficient and nice. As usual it was too cold. I was also under an air vent (that was dusty) so I really could not get warm. Also, typically, very noisy. Was there overnight, so resting was difficult, sleep impossible. Over all, not an unpleasant experience.

Kilee Samora After being purchased by skagit regional health I scheduled both of my children for their first wellness visits following the buy out. I then received a bill for an additional copay and office visit at the same time as their fully covered wellness exam. I spoke with billing and they proceeded to tell me that due to me answering the questions about his past historical medical concerns, “that I brought up,” it was then considered an office visit regarding a problem and therefore is an office call fee on top of the wellness visit charge. Safe to say after six years with this office, I will be looking for a new pediatricians office. Very unfortunate given the circumstances.

Mystery Ember “Ember” Update: they fixed the issue. It has been much better. Thank you for following up with us! Old review: I cannot get thru to talk to my daughters doctor since the change over . Today I have left the call back number after a long wait and still not return call. They arent approving my daughters lifesaving medicine which is very annoying . I cant figure out another way to get thru to them. What if my daughter needed nurse advice? We sure wouldnt be able to get it .

Sara I was a patient at this clinic in 2021 while pregnant with my 1st child. I didn’t realize until now, being pregnant with my 2nd child, and under the care of a Virginia Mason clinic, what terrible care I received here. At the time, I had nothing to compare the experience to, but now, looking back, I realize I was treated so poorly by Dr. Allam. I was around 200lbs when I got pregnant with my daughter, and like most people in Washington state, I was a recreational cannabis user, but stopped as soon as I found out I was pregnant. Those 2 things automatically put me in the “high risk” category, and between that classification, and the fact that I was a Medicaid patient, I ultimately received the bare bones treatment, and was given little to no consent on the type of care I received. (I am around the same BMI now, and my midwife at my new clinic is not classifying me as high risk) At my 1st ultrasound appt, Dr. Allam assumed she would not be able to see my baby with a transabdominal US, and automatically shoved the vaginal probe inside of me with very little warning or care. At my new clinic, the tech told me she would only do transvaginal if absolutely necessary, and it turned out she had a perfectly clear view of the baby through the transabdominal scan. I was given limited information at every appt, and basically made to feel like a fat POS who was risking my unborn child at every appt, despite the fact that I had a completely uncomplicated pregnancy— no adverse symptoms, no preeclampsia, no gestational diabetes— and delivered a healthy, full term baby at 39 weeks vaginally. Post partum care was a joke. The doctors at Sea Mar really don’t seem to care about their patients well-being or preferences at all. And as I go through the clinical notes for all my appts for that pregnancy, I see several times where they blatantly lied, like in my after birth visit where I told them I was struggling with milk production, and the doctor wrote “no issues with breast feeding.” I am so glad to have double insurance coverage and was able to select better OB care this time around, because looking back, my experience with Sea Mar was terrible.

MP Benedict-Shattuck THIS GROUP IS DEPLORABLE! I recommend avoiding their services if at all possible. On the two occasions I booked an appointment, the doctor did not show up. While I can understand the Dr needs to be present at the birth of newborns, I cannot fathom why the clinic could not even bother to call (on the second occasion) and save me an hours driving time,the cost of fuel, and the time arranged from away from work. Think of it this way: if a group of people cannot even understand how to use a phone, or comprehend the impact of their cavalier attitudes towards other peoples time and expense, then I can only conclude they cannot be trusted to handle important matters such as lab results, lab sample protocols, let alone diagnostic interpretations. My conclusion is simply logical. Again, I do not recommend this facility.

Hart Douglass Mount Vernon, WA Community-based Outpatient Clinic (MV CBOC) has some of THE BEST service I have experienced in healthcare and I want to specifically give a shout out to the newer gal in labs as well as the entire Sequoia Team. These folks really do try to meet and exceed the same sorts of expectations I felt we all tried to meet or exceed in the Navy which were rooted in the premise that, whatever it is, we "leave it better than we found it." Add to that philosophy a general approach of compassion, curiosity, persistence and kindness and you get a wonderful mix I wish all Skagitonians could feel in all pursuits of better health for themselves. I do not typically write reviews or post publicly and I want to share this mostly because people doing superb work are not always seen for their hard work because they are also people who push boundaries and tend to establish new standards in doing so. Some folks dont like it when standards change because they have to up their game. I am VERY fortunate to benefit directly from the VAs overall Continuous Improvement Measures and I am EXTREMELY PROUD to have SUCH PROFESSIONALS providing this five-star service direct to our communitys veterans and THANK YOU MVCBOC for not stopping at getting the job done, but for pushing to show us all what quality healthcare COULD be. Thank you to you all!

alexis gault I had Frida for my blood draw. She was hilarious and made my day. Best blood draw I ever had. She made it so easy and made me so comfortable. I even got a sticker. Ask for Frida if you have to get your blood drawn! :)

J Anerson Fell on ice in my driveway at 8:00 p.m. taken in by ambulance. The care was good the exray tech and Dr B.and nurse was good. They diagnosed a pelvic fracture. My pain was unbearable. At 3:00 a.m. they said you gotta go. My wife and I explained that our steep drive was frozen over and wed parked up on the road which caused all this. We asked can I at least stay until morning when we can have our driveway plowed. The nurse said Nope. Were not a motel. So my wife got a motel and helped me get in the hallway to the room. Shes tiny compared to me. So We feel they treated us like homeless folks looking for a place for the night. We live 10 minutes from the hospital but next time we wont go back to Island Hospital. I called in today. Ive been trying to see an orthopedic surgeon since last Thursday. Bellingham said the 18th. I asked why so far out. They said Island reported on my check out I didnt have to much problem putting weight on my hip. B.S. my pain was A 10+ out of 10. The Dr .and aid knew that. My next step is getting the check out report. Im adding to my original review from my February 5th ER visit. 2 days in a motel as our driveway was frozen over, we got our driveway plowed. Called a couple orthopedic surgeons who said there 9-14 days out. No pain medicine left and no one would refill without seeing me. 3 days at home and back to the ER. Not Island. They redid my scan. Verified I had a pelvic fracture. And know pneumonia. They were appalled that I was sent home at 3:30 in the morning. 3 days in hospital physical therapy already started and any after care set up. All Island health responds with is, call our quality number. Im not done reporting there negligence.

Etepa Maines I’ve been in and out of the ER multiple times due to severe hypotension in my pregnancy. I’ve hated going in every single time because our entire trip takes about 3-4 hours for the same spiel. Vitals, fluids, do these things to help at home. But the staff have NEVER made me feel like an inconvenience for getting fluids and have taken the time to talk to me every time. They never assume that’s what I’m here for and take the time to access me every time. Now I regularly get fluids at the infusion center so no more late night ER visits. The staff at the infusion center are always happy to help and they ask about my toddler who sometimes accompanies me. Some of the nurses remember me from the ER visits and ask me how I’m doing now. I barely remember them but the fact that they remember me really shows how much they care about their patients.

Beau Anderson Ive had good visits with this hospital.there is a triage nurse there named crystal that is hands down the best ive ever seen but this time is absolutly unbelievable.my friend and i came here on xmas eve for a laceration on his finger,it was bad.we sat out in the waiting room for 3+ hours when i finaly went up and asked about how much longer till he was seen(he had blead thru his bandage and was bleeding onto the floor).the receptionist informed us that his name was not on there list(he had been thru triage and everything,had a wristband)she tells us that we must have left when they called our name(we never left)and wanted to put him thru the intake process all over again.he was pissed so we left.i was gonna take care of it at my house but found out it was beyond my scope so we returned and the same receptionist started off by telling us that we were wrong for leaving like they did nothing wrong.(its xmas eve,i didnot want to waste 3+ hours sitting in the waiting room for my health). Extremely unprofessional in my oppinion.there was a huge ball dropped on there end and they did nothing to try to correct this besides dumb it down like it was no big deal to save there ass. Well bet you this we will be speaking to a lawyer after the holidays.and save your reply about contacting your patient relations department,thats like a signature on a stamp.its just an insult to people when you respond with the same response with no intention on actually doing anything about your incompitence in patient care and relations. Something like this heads should roll over this kind off error but they wont. Doctors and nurses get a 5 star but the front desk and admin dept of this hospital get 1 star because this is not the first nor the last of these kind of complaints but nothing will change. Update-went back later this evening and my friends finger was so bad he needed 17 stitches.and he was sent home with nothing for his pain.he was miserable for the next 2 days.gross incompitence

Dana W I just left the emergency department and was really impressed with the care and attention I received, as always with PeaceHealth. Everyone was kind, thorough, polite and professional. They went out of their way on everything. A special thank you to my nurse Neil and my physician Dr. T. Manzo.

Bryan Smith All these shared experiences from Vets that have gone here throughout the years, extremely displeased with their encounter the Dr Oliver. Your repeated response is that you’ll take it into account and open an investigation. And yet, this man is still the examiner there, or at least he was when I went through in March. What does it take for your company to actually do something about it? I’ve had multiple exams with the same physician, so yielding results in my favor, some not. My experiences with other C&P exam contractors have been a much more pleasant experiences, and better outcomes because of the time, care, sincerity and effort the examiners from those contractors have put into the evaluations.

Gabriella Drake Im being generous with the 2 stars only because one of my evaluations went well and I felt heard. When I did my general exam I immediately felt degraded and uncomfortable. The man who did my exam wasnt just rude but completely ignored everything I was telling him. I provided documentation of a diagnosis given to me by a rheumatologist and he completely ignored it and failed to add it to my evaluation. This is just wrong and unacceptable. I didnt serve my country to be disrespected and invalidated by a rude old man. As an active duty service member I shouldve been treated better and given an accurate depiction of my health issues considering I had all the documentation to back it up. This place needs new examiners.

Ryan Ostrom I have been trying to change pharmacies for over a week with no success. The phone system does not allow calls into the office. I physically walked in 3 days in a row in an effort to communicate with them and was supposed to get a call back which never happened. The portal won’t let me log in and nobody can seem to help me with it. I have no idea how anyone could work with these people. If I could give negative stars, negative one million stars would be an accurate depiction of the service. .

morgan vansickle I take my whole family here. They are very professional and polite. The doctors are absolutely wonderful. Thankful to have such a great team to help us when needed. Doctor Huntley is amazing with all ages and so very caring.

Mikel Peabody A V O I D this group! Sadly - excellent patient experience but the WORST billing dept & policies we have dealt w/ in years. We were contacted by phone ONE time, at which time I was hoslitalized. The secondary number they had, my husband’s, was actually INCORRECT. They called that wrong # ONE time. They proceeded to send bills via mail, we had told them we do not receive our mail and have reported that often; and we had told them upfront repeatedly: we need paperless only. Their response to that reminder, AFTER they sent us to collection LOL: “we don’t do email, and we only call once.” They could’ve told us that upfront when we asked for paperless. They could have confirmed our ph #s under such stringent policies. The bill was for $16. And they sent it to collections without trying to contact us a second time. LAAAZY billing department. And despite being polite when I called to resolve - as it was THEIR oversight to not contact us as we’d discussed - we were smugly and flippantly dismissed. So. If you PAY your bills - you are STILL at risk of getting reported to collections w this group. AVOID!

Dustin Benson They bill separately from the rest of the hospital but dont tell you that. Recieved a bill in the mail over six months later saying I was past due, which Im sure hurt my credit. Very poor communication.

Freeman Nate (Nate) For 7 different years i went to sea mar. I dont recommend it for anyone 11+ The first year was great, but i was 9 so of course i thought it was. Good for little ones but not so much for adults and definitely not for teenagers.

Dustin Hillis This place has its ups and downs. Dont give up hope! I stuck with Sea Mar through a lot of rough patches. I didnt think Id get anywhere with them. I kept losing counselors and starting over. Finally, I found a new counselor that I decided to give a chance to, and I liked. I made a breakthrough and am making real progress now. I am hopeful for the future with all the help I am receiving.