The Best 11 MEDICAL SERVICES near Pasco, WA (Part 2)

N Blue A complete joke like most other large system health providers. Note the omission of ‘care’. I scheduled as a new patient because the website boldly proclaimed “accepting new patients”. Apparently, this was not the case as I found out upon arrival to my appointment, a mere month after booking. From their IT to their front desk I was once again able to experience ineptitude at levels I’ve only come to know with hospitals and clinics. I won’t say the Doctor’s name because it’s not his fault, merely those tasked with establishing patient trust in every other facet of the business. Thanks for scribbling the name and number of another Lourdes-associated provider for me on a post-it note. It’s in the trash bin across the hall. A waste of paper, waste of time, waste of money.

Nora Hastings I have had such a positive experience with Lourdes Family Medicine & Primary Care. I have been a patient for about a year. I usually see Caitlyn Uhnak, who is absolutely wonderful. She listens to my concerns and really tries to help me, not just brush off my symptoms. This week, I came down with Covid, and they squeezed me in for a same day video appointment, where I saw another provider, who was equally as wonderful. Office staff are also friendly when I visit. 10/10, absolutely recommend.

Laura homola Don’t recommend Pickett to do your baby’s circumcision, you pay 400$ to get it done and he doesn’t do it right. Very disappointed. He left almost all the skin and so there has been nothing but problems with it. I have another boy that got it done by the residency and they did an awesome job. Never once had a problem. Wish there was some way to get refunded for the horrible job he did

LeAnna Arneson Dr.Pickett takes time to listen and really figure out what’s going on. As someone who has been to many doctors for being chronically ill, I have found great help from him and I’m grateful for the work he’s put into helping me with my daily pain, and flares.

Nichole Jensen I don’t understand why they have 2.8 stars. These people have seen me and my son 2 times now and it’s been the best experience ever. They are kind and caring. Everything you want in an urgent care. Thank you to the team who took care of us the other night when my som had cut his finger. It was 5 minutes to close. My husband ran inside in panic mode. And instead of telling us no (like health first urgent care) did down the street. They took us right away. I love their team.

maria uribe The one star is because the receptionist and the nurse were very kind. So I went in because Ive been having painful urination, pressure to my lower abdomen and cramping for about 4-5 days and just overall just not feeling well. Since I dont have a doctor yet, I decided to go to this place. The PA told me that because my urine was clear and showed no infection was present she could not give me anything. I told her that I have frequent UTIs, at least 5 times a year. Even though I told her about all my symptoms, she still insisted that she would not give me anything. 3 days later I couldnt handle the discomforts anymore, so I went somewhere else, I ended having a fever along with all my symptoms. I was given antibiotics and thankfully Im feeling so much better. The only reason I would probably go back to this place is if I break my toe and I need some tylenol

M I My 3 kids see Dr. Richardson he is great! I have also heard wonderful things about Dr. Brady from my sisters. I see Dr. Gloria for my primary care and my parents Dr. Hornell. My experience with all the mentioned Drs has always been the best service! They listen, they are compassionate and they take care of business. The quality of care my family has received at this clinic is 5 star service!

Elaine A. Terrible customer service. The receptionist spelled my name wrong despite giving her my drivers license and verifying it on the phone. It cost me $500 with insurance to be a new patient. The nurse was in a rush and didnt ask about family history or supplements. The doctor ordered a blood work test that charged my insurance $600. The blood work came back normal. The issue of hives was not addressed. The doctor wouldnt refer me to a dermatologist until I had two months of chronic hives.

Shay Flory I dealt with this man and his partner when he worked in Wenatchee. I was having issues they did a colonoscopy and NEVER got back to me. Years later I move back home and it’s getting worse. I get referred to him he does another scope and again no fallow up. Rude, cut me off made me wait almost an hour in the room does the scope and no word back. I call I’m blown off and so upset I ask for a referral to someone else. They call his office to request my record and he CANCELS my other referral and says he’s treating me and I don’t need them to fallow up. Takes months before I find out what’s going on and AGAIN insist on another doctor. I FINALLY get seen a YEAR later by the new doctor at the office and when I tell you the horror on that man’s face when he realized that they found on the scope that I have UC and it’s been going untreated for years. In the mean time I’m sick and loosing hours at work and time with my daughter. It was a nightmare. Please please DONT SEE THIS GUY!

Sweets Herbalist (Patti) I had my colonoscopy done today. My appointment was at 12pm and by 2pm I was in my room waiting for the procedure. There are many factors as to why the wait time was so long. Either they were short staffed or patients arrived late to their appointment. Regardless of the reason, patience is a virtue. The staff were very hospitable and apologized for the wait time. The doctor introduced himself and was very friendly. He asked if I had any questions, I said no. Overall, the procedure went very well. I also appreciate the synergy the staff had and their music choice before I went under. I knew I was going to be in good hands.

Curtis Medlen Not good