5 /5 Irene Torres: To anyone whos reading this I genuinely mean when I say that Tanya at Allstate has always been extremely informative, personable, thorough, considerate and patient when handling any of my needs. I have met Tanya in person but most of my interactions have been over the phone. Sometimes exchanges between personnel and customer over the phone can fall flat, but with Tanya you really feel like you are talking to her in person. She "gets" you while maintaining focus and professional demeanor. Im sure she is an appreciated addition to the team and is one of the reasons I have continued to stay with Allstate. Thanks Tanya !